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How to request a Shared Mailbox
Summary
Request a shared mailbox (SCSU email account that can be used by multiple people).
Body
Overview
A shared mailbox could be used for a Department, a University function or a University Group.
Shared mailboxes can also be used to provide a common calendar, allowing multiple users to schedule and view appointments.
Shared email accounts are owned by the department or organization and require approval from the employee responsible for the mailbox and require supervisor approval.
Supervisors can submit a request for a new shared mailbox via the
service request page
.
After the mailbox is created, it will show up in the requester's mailbox, usually within 4 hours.
Benefits
Access is granted on the server end which is secure and does not require the need for additional user names and passwords to be shared.
Looks professional and can be used on brochures, web pages, letterhead, etc.
It allows those who are unfamiliar with the staff and faculty within a department to get in contact via email.
Messages in the shared account are available year after year, which eases transition issues as staffing changes occur.
Messages can be answered in a timely manner because multiple individuals will have access to the account.
Requirements
A department supervisor manages permission to most network folders including shared mailbox permissions (adding/removing users) via the SCSU Group Management application.
Available to faculty, staff, and current student organizations.
Submit a request for a new shared mailbox
SCSU Group Management
Details
Details
Article ID:
135942
Created
Tue 9/28/21 11:12 AM
Modified
Fri 12/8/23 5:55 PM
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