What do I do if I don't seem to have the right Workday training or access?

What to do if you believe there is an error in your assigned security roles or training plan.

Introduction

Workday access and training plans are based on security roles, which were assigned to individual SCSU employees prior to go live by the institution's HR and Finance divisions based upon guidance from Minnesota State. Through the Friends of NextGen SharePoint site, employees can: 

• View their assigned security roles and training courses on the Individual Training Plan spreadsheet (recommend filtering by your StarID or your last name if your StarID doesn't show up)
• Review available security roles 
• Review available training courses 

Question

What do I do if I don't seem to have the right Workday training or access? 

Answer

If an employee believes there is an error in their assigned security roles or training plan, it is recommended that the employee share their concern with their supervisor. If the supervisor determines the employee does not have the correct security role(s), the employee or supervisor may contact NextGenSCSU@stcloudstate.edu to see if a change to the employee's security roles is recommended by HR or Finance, as appropriate. Employees/supervisors can also submit a ticket to Minnesota State to request additional security roles or changes/removals of security roles.