Summary
If the paper tray is not feeding correctly, it is often due to a mismatch between the selected paper size and the loaded paper. Adjust the green tabs to match the tray’s size markings (as indicated by arrows) and ensure proper alignment. Correct setup helps prevent jams and ensures accurate printing output.
Body
Introduction
If your printer’s paper tray is not pulling paper correctly, the issue may be caused by an incorrect paper size setting.
Instructions
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Check the current paper size setting
- Verify what paper size is currently selected on the printer or in the tray settings.
- If the setting does not match the paper loaded, the printer may not feed correctly or may produce incorrect output.
- The arrows in the image show the paper size markings, and the circles highlight the green tabs you will move to adjust the size.
- Move the green tabs (circled in the photo) to align with the correct size markings depending on the paper you are using.
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Adjust the paper guides in the tray
- Locate the green adjustment tabs inside the tray.
- These tabs control the paper size configuration.
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Set the correct paper size
- Slide the green tabs to match the size of the paper you are loading (e.g., Letter, Legal, 11x17).
- Ensure the tabs are snug against the edges of the paper without bending it.
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Use the tray size indicators
- Pay attention to the numbers and arrows inside the tray that indicate paper size.
- As shown in the photo, the tray is currently set to 11x17.
- Move the green tabs (circled in the photo above) to align with the correct size markings depending on the paper you are using.
- Reload and test
- Place the paper back into the tray.
- Run a test print to confirm the issue is resolved.
Additional Tips
- Always double-check both the tray setting and the print job settings on your computer.
- Misaligned guides are one of the most common causes of paper feed issues.
- Make sure the paper sits flat and is not overfilled in the tray.