Computer and Device Support

This category provides IT support and services for campus technology, esports, and equipment management. It includes help for faculty and staff with computers, printers, and general technical issues, as well as support and troubleshooting for esports spaces. Users can request technology setup, moves, purchases, or pickups, along with kiosk configurations and event equipment.

Categories (1)

Printing

This category supports campus printing services, focusing on standardized networked multifunction printers (MFPs). It includes reporting Pharos printing issues, requesting printer moves, additions, or removals, and managing shared MFPs. Users can request extra semester printing points or submit exception requests for desktop/USB printers when networked options don’t meet specialized needs.
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Services (6)

esports Support

Answers to questions and get timely repairs of issues related to esports

Faculty and Staff Computer Support

Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.

Request IT Kiosk Set-Up

Request setup of customer-facing computer in a public space with limited functionality allowing restricted access to specific websites or applications.

Request Office Technology Move

Request the move and setup of computers, printers, accessories, phones and other technology equipment to another location.

Request Technology Hardware or Accessories (University)

Initiate a request to purchase technology hardware (e.g. computers, monitors) or technology accessories (e.g. wireless headset or microphone) using University funds.

Request Technology Pickup or Delivery

Request the retrieval of University-owned technology equipment from an on-campus location. University-owned equipment can also be dropped off in HuskyTech (Miller Center 201 Service Desk).