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Request software for an academic lab or classroom


Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".


Let University Communications know that you are interested in serving as a subject matter expert for discussions with the media


To request the combination of multiple course sections into one D2L Brightspace course, use the D2L course request application.


Request technical support for state-owned computers, printers, etc.


Request information about leave, Family and Medical Leave Act (FMLA) and/or the Americans with Disabilities Act (ADA), and other accommodations


Request a new group email distribution list that pulls from a data source (e.g. ISRS), or a change to an existing list.


Request electronic and/or physical (key) building access.


Initiate a request to purchase technology hardware (e.g. computers, monitors) or technology accessories (e.g. wireless headset or microphone) using University funds.


Request the retrieval of University-owned technology equipment from an on-campus location. University-owned equipment can also be dropped off in HuskyTech (Miller Center 201 Service Desk).


Request support for an issue you've experienced using a library resource or service.


For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.

If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.


Ask about applying, admission requirements, application deadlines, cost, scholarships, transfer credits and more


Request the installation of software to be used on a University-owned device. For your convenience, faculty and staff can easily download and manage many software applications through a software management system already available on your University-owned computers (Software Center for Windows, and SCSU Self-Service for Mac computers).


Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate the equipment. If this is an urgent classroom support issue, please call us at 320-308-7000 and select the option for classroom support.


Answers to questions and get timely repairs of issues related to esports


Request information or support for employee Zoom lines and phone/voicemail services at St. Cloud State.


Request support for the use of teaching and learning technology and sound pedagogical principles to design in-person, online and hybrid courses.


Report a technology issue with software, wifi, devices, etc., or request information from HuskyTech/Information Technology Services.
Report an IT service that is not working properly, including a service that appears broken or a reduction in the quality of an IT service.


Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.


Ask about graduate student services and resources, how to apply for admission and more


Find helpful articles and answers about SCSU services using the searchable Knowledge Base.


Report a lost or missing state key


Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.


Ask about the resources available to faculty and students to prepare for online education