My Recently Visited Services
The ability for someone who does not have a StarID and password to ask a question.
Request technical support for state-owned computers, printers, etc.
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
Ask questions or report issues/concerns about Minnesota State’s NextGen Project or issues with the Workday system.
Request assistance after departing from St. Cloud State University.
Request information about or assistance with personnel management.
Request information or advice related to information technology services at SCSU.
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
Request a change or enhancement to an existing business application or service.
Ask about major decision, resume writing, internships, jobs, career preparation and other career-related topics
Request the retrieval of University-owned technology equipment from an on-campus location. University-owned equipment can also be dropped off in HuskyTech (Miller Center 201 Service Desk).
Request IT security assistance for confidential matters including but not limited to investigations, litigation, hold requests, compliance (HIPAA, PCI, etc.), requests for confidential information
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Request information about benefits and/or compensation related to early retirement or separation offers (BESIs).
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate the equipment. If this is an urgent classroom support issue, please call us at 320-308-7000 and select the option for classroom support.
Request the creation of electronic forms, workflows, reports and/or business process improvement through digitalization.
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
Request a shared mailbox (SCSU email account that can be used by multiple people).
Ask about eligibility requirements, applications, registration, advising, orientation and more
Request the use of the Innovation Hub to host a workshop, presentation, class or event; or ask other questions about the Innovation Hub.
Request assistance with HR-related questions not already listed within the list of HR services.
Ask about applying, admission requirements, application deadlines, cost, scholarships, transfer credits and more