My Recently Visited Services
The University is moving to a standardized fleet of modern networked multifunction printers (MFPs), replacing older desktop and USB printers. Faculty and staff may request a desktop/USB printer exception only when networked options cannot meet specific technical needs, such as incompatibility with legacy systems or specialized equipment
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
All work-related injuries must be reported to the employee's supervisor or by contacting Human Resources at 320-308-3203 within 24 hours of the date/time of the injury, at which time the supervisor, along with the injured employee, will need to complete the Incident/Injury/Illness Data Form (IDF) and the Supplemental Details Form.
If the injury is critical, call 911 (9-911 from campus phones).
If the injury is life-threatening or fatal, Human Resources must be notified immediately. If you cannot reach a Human Resources representative, contact Public Safety at 320-308-3333 immediately.
Request the installation of software to be used on a University-owned device. For your convenience, faculty and staff can easily download and manage many software applications through a software management system already available on your University-owned computers (Software Center for Windows, and SCSU Self-Service for Mac computers).
Find helpful articles and answers about SCSU services using the searchable Knowledge Base.
Request additional printing points for the semester.
Answers to questions and get timely repairs of issues related to esports
Request electronic and/or physical (key) building access.
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Request a new group email distribution list that pulls from a data source (e.g. ISRS), or a change to an existing list.
Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate the equipment. If this is an urgent classroom support issue, please call us at 320-308-7000 and select the option for classroom support.
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Submit a request for help with EAB Navigate, including access, login assistance, and resources or support (such as training or guidance on specific features).
Request a guest login be created for a seminar, training or other event with non-SCSU faculty, staff or student presenters, or attendees requiring credentials to use on campus technology. As an alternative, SCSU Public Wi-Fi is available.
Schedule a walk-through of the equipment with one of our Media Service technicians before your class or event to ensure you are comfortable with the technology that is offered in the room.
Ask about academic advising, orientation, satisfactory academic progress, degree audit reports, registration for classes and more
Ask about major decision, resume writing, internships, jobs, career preparation and other career-related topics
Request a modification to your Preferred Name
Captions help students who are hard of hearing, improve comprehension for English Language Learners and those with cognitive challenges, and support viewing in sound-sensitive environments. To request captions for instructional materials for fall semester 2020 or spring semester 2021, please fill out the online captioning request form (https://www.stcloudstate.edu/its/services/media... or contact captions@stcloudstate.edu for more information.
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
Report a technology issue with software, wifi, devices, etc., or request information from HuskyTech/Information Technology Services.
Report an IT service that is not working properly, including a service that appears broken or a reduction in the quality of an IT service.
Request the creation of electronic forms, workflows, reports and/or business process improvement through digitalization.