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Welcome to the TDX Service Request page, your one-stop solution for all ticketing needs within Team Dynamix. Whether you need assistance with existing TDX items or wish to request new ones, our dedicated team is here to support you.
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Request information about Employee Appreciation Events
Request the use of the Innovation Hub to host a workshop, presentation, class or event; or ask other questions about the Innovation Hub.
Initiate a request to purchase technology hardware (e.g. computers, monitors) or technology accessories (e.g. wireless headset or microphone) using University funds.
Set up for events (furniture or equipment delivery), signage, crowd control, special requests
The University is moving to a standardized fleet of modern networked multifunction printers (MFPs), replacing older desktop and USB printers. Faculty and staff may request a desktop/USB printer exception only when networked options cannot meet specific technical needs, such as incompatibility with legacy systems or specialized equipment
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Request electronic and/or physical (key) building access.
Request support for an issue you've experienced using a library resource or service.
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
For Emergency or Urgent Requests, please call 320-308-3166
Ask about academic advising, orientation, satisfactory academic progress, degree audit reports, registration for classes and more
Find helpful articles and answers about SCSU services using the searchable Knowledge Base.
Former Employees, New Employees, Customers who do not have a StarID, or Customers who cannot sign into services using their StarID, can use this form to request information.
Initiate a request to obtain software using University funds and/or to be used on University-owned devices. This includes free software that will be used on University-owned devices. Include software request process information.
Ask about on campus housing options, meal plans and daily living on campus at SCSU
Ask about applying, admission requirements, application deadlines, cost, scholarships, transfer credits, English language requirements and more
Request new wired network port or request for a network port to be moved to a different area in the office.
Report a technology issue with software, wifi, devices, etc., or request information from HuskyTech/Information Technology Services.
Report an IT service that is not working properly, including a service that appears broken or a reduction in the quality of an IT service.
Request setup of customer-facing computer in a public space with limited functionality allowing restricted access to specific websites or applications.
Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".
To request the combination of multiple course sections into one D2L Brightspace course, use the D2L course request application.
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.