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Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
Submit a request for help with EAB Navigate, including access, login assistance, and resources or support (such as training or guidance on specific features).
Find helpful articles and answers about SCSU services using the searchable Knowledge Base.
Request information about bargaining units/unions, Fair Labor Standards Act (FLSA), work shifts, scheduling and overtime.
Former Employees, New Employees, Customers who do not have a StarID, or Customers who cannot sign into services using their StarID, can use this form to request information.
Request a list of an employee's physical key or card swipe building access.
Request electronic and/or physical (key) building access.
Report a technology issue with software, wifi, devices, etc., or request information from HuskyTech/Information Technology Services.
Report an IT service that is not working properly, including a service that appears broken or a reduction in the quality of an IT service.
Custodial, cleaning requests, spills, emergency cleanup, light bulb replacements, etc.
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Ask about major decision, resume writing, internships, jobs, career preparation and other career-related topics
The ability for someone who does not have a StarID and password to ask a question.
Access most academic software for personal use online through "On the Hub" (https://stcloudstate.onthehub.com/WebStore/Welc... Sign-in to "On the Hub" with your StarID and password. Other software options are listed on https://www.stcloudstate.edu/its/services/softw...
Contact SCSU for non-emergency questions or requests not related to computing and technology, human resources or student services
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
Request a guest login be created for a seminar, training or other event with non-SCSU faculty, staff or student presenters, or attendees requiring credentials to use on campus technology. As an alternative, SCSU Public Wi-Fi is available.
Let University Communications know that you are interested in serving as a subject matter expert for discussions with the media
Request design, photography, digital signage, video, story and other communication services at St. Cloud State University
Request assistance after departing from St. Cloud State University.
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
Ask about academic advising, orientation, satisfactory academic progress, degree audit reports, registration for classes and more
Ask about applying, admission requirements, application deadlines, cost, scholarships, transfer credits and more