My Recently Visited Services
Request technical support for state-owned computers, printers, etc.
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Request a shared mailbox (SCSU email account that can be used by multiple people).
Request electronic and/or physical (key) building access.
Request remote access to secure applications or services, or request assistance with connecting to secure applications while off-campus.
Submit a Space Request to request, change or relinquish university space for employees, programs or departments.
Request information about retirement from St. Cloud State University.
Request assistance with verifying employment for a current or former St. Cloud State University employee.
Request the creation of electronic forms, workflows, reports and/or business process improvement through digitalization.
Request state-owned office furniture and/or filing cabinets be moved.
Request information about Employee Appreciation Events
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
Let University Communications know that you are interested in serving as a subject matter expert for discussions with the media
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
Request information about being newly employed at St. Cloud State University.
The ability for someone who does not have a StarID and password to ask a question.
Custodial, cleaning requests, spills, emergency cleanup, light bulb replacements, etc.
Ask about applying, admission requirements, application deadlines, cost, scholarships, transfer credits and more
Request information or advice related to information technology services at SCSU.
Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".
Request training from IT services. IT can provide training on a range of services, including but not limited to: Security awareness, software, teaching and learning technologies, project management/Agile and LEAN.
Submit a Space Check-In to confirm a workspace is ready for occupancy and document its condition, furnishings and functionality at move-in.
Request setup of customer-facing computer in a public space with limited functionality allowing restricted access to specific websites or applications.