My Recently Visited Services
Request the installation of software to be used on a University-owned device. For your convenience, faculty and staff can easily download and manage many software applications through a software management system already available on your University-owned computers (Software Center for Windows, and SCSU Self-Service for Mac computers).
Ask about the resources available to faculty and students to prepare for online education
Contact SCSU for non-emergency questions or requests not related to computing and technology, human resources or student services
Request a shared mailbox (SCSU email account that can be used by multiple people).
Request information or ask questions related to summer hours.
Ask questions or report issues/concerns about Minnesota State’s NextGen Project or issues with the Workday system.
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
Request new wired network port or request for a network port to be moved to a different area in the office.
For Emergency or Urgent Requests, please call 320-308-3166
Request setup of customer-facing computer in a public space with limited functionality allowing restricted access to specific websites or applications.
Request access to IT-hosted services, system, data, or shared mailbox; or get assistance with access issues or questions. Request modification or removal of access to technology services, systems or data.
Complete the form below to submit a request for a new supplemental account. Please allow two business days for processing. This form is to be completed by faculty and staff requesting access to technology resources.
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Request a change or enhancement to an existing business application or service.
Request the use of the Innovation Hub to host a workshop, presentation, class or event; or ask other questions about the Innovation Hub.
The ability for someone who does not have a StarID and password to report a non-emergency repair request or ask a question.
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
Request additional printing points for the semester.
Request remote access to secure applications or services, or request assistance with connecting to secure applications while off-campus.
Ask about graduate student services and resources, how to apply for admission and more
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.