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Request the move and setup of computers, printers, accessories, phones and other technology equipment to another location.
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
Welcome to the TDX Service Request page, your one-stop solution for all ticketing needs within Team Dynamix. Whether you need assistance with existing TDX items or wish to request new ones, our dedicated team is here to support you.
Request information about bargaining units/unions, Fair Labor Standards Act (FLSA), work shifts, scheduling and overtime.
Complete the form below to submit a request for a new supplemental account. Please allow two business days for processing. This form is to be completed by faculty and staff requesting access to technology resources.
Submit a request for help with EAB Navigate, including access, login assistance, and resources or support (such as training or guidance on specific features).
Ask about graduate student services and resources, how to apply for admission and more
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
We want to hear from you! Let us know how we're doing - what are we doing well, and what can do to improve IT services at SCSU?
Request state-owned office furniture and/or filing cabinets be moved.
Request a guest login be created for a seminar, training or other event with non-SCSU faculty, staff or student presenters, or attendees requiring credentials to use on campus technology. As an alternative, SCSU Public Wi-Fi is available.
Ask about customized training, conferences, events, professional development, lifelong learning, and more
Request data be integrated into an application or data warehouse used at St. Cloud State University.
Ask about undergraduate admissions processing, student records, enrollment and degree verifications, diplomas, course schedule information, course registration, transfer credit evaluation, veterans' educational benefits, teacher licensure application processing, the interactive degree audit and more
Request training from IT services. IT can provide training on a range of services, including but not limited to: Security awareness, software, teaching and learning technologies, project management/Agile and LEAN.
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".
Let University Communications know that you are interested in serving as a subject matter expert for discussions with the media
Request information about independent contractors and volunteers.
Request setup of customer-facing computer in a public space with limited functionality allowing restricted access to specific websites or applications.
Request the use of the Innovation Hub to host a workshop, presentation, class or event; or ask other questions about the Innovation Hub.