My Recently Visited Services
Contact SCSU for non-emergency questions or requests not related to computing and technology, human resources or student services
Initiate a request to purchase technology hardware (e.g. computers, monitors) or technology accessories (e.g. wireless headset or microphone) using University funds.
Initiate a request to obtain software using University funds and/or to be used on University-owned devices. This includes free software that will be used on University-owned devices. Include software request process information.
Ask about academic advising, orientation, satisfactory academic progress, degree audit reports, registration for classes and more
Request information about Employee Appreciation Events
Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate the equipment. If this is an urgent classroom support issue, please call us at 320-308-7000 and select the option for classroom support.
Request a shared mailbox (SCSU email account that can be used by multiple people).
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
The ability for someone who does not have a StarID and password to ask a question.
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
Request support for the use of teaching and learning technology and sound pedagogical principles to design in-person, online and hybrid courses.
Welcome to the TDX Service Request page, your one-stop solution for all ticketing needs within Team Dynamix. Whether you need assistance with existing TDX items or wish to request new ones, our dedicated team is here to support you.
Request access to IT-hosted services, system, data, or shared mailbox; or get assistance with access issues or questions. Request modification or removal of access to technology services, systems or data.
Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".
Request new wired network port or request for a network port to be moved to a different area in the office.
Request usage analytics for SCSU-hosted web services and applications.
Request the move and setup of computers, printers, accessories, phones and other technology equipment to another location.
Submit a report or ask questions regarding a respectful workplace complaint
Request electronic and/or physical (key) building access.
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Ask about undergraduate admissions processing, student records, enrollment and degree verifications, diplomas, course schedule information, course registration, transfer credit evaluation, veterans' educational benefits, teacher licensure application processing, the interactive degree audit and more
Request a modification to your Preferred Name
Ask about eligibility and applying for financial aid, completing the FAFSA, types of aid, and student loan management
Ask about on campus housing options, meal plans and daily living on campus at SCSU
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more