My Recently Visited Services
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
Ask about applying for student jobs at SCSU, graduate assistantships, work study, payroll, timesheets, policies and more
Request electronic and/or physical (key) building access.
Request a list of an employee's physical key or card swipe building access.
Request technical support for state-owned computers, printers, etc.
Request information about Employee Appreciation Events
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Custodial, cleaning requests, spills, emergency cleanup, light bulb replacements, etc.
Initiate a request to obtain software using University funds and/or to be used on University-owned devices. This includes free software that will be used on University-owned devices. Include software request process information.
Ask about undergraduate admissions processing, student records, enrollment and degree verifications, diplomas, course schedule information, course registration, transfer credit evaluation, veterans' educational benefits, teacher licensure application processing, the interactive degree audit and more
Submit a request for help with EAB Navigate, including access, login assistance, and resources or support (such as training or guidance on specific features).
We want to hear from you! Let us know how we're doing - what are we doing well, and what can do to improve IT services at SCSU?
Request a shared mailbox (SCSU email account that can be used by multiple people).
Request remote access to secure applications or services, or request assistance with connecting to secure applications while off-campus.
Ask about applying, admission requirements, application deadlines, cost, scholarships, transfer credits and more
Submit a Space Check-out request to document and verify a workspace is vacated, cleaned and ready for reassignment in accordance with university policy.
Request assistance with payroll issues (e.g. missing paycheck).
Request a new group email distribution list that pulls from a data source (e.g. ISRS), or a change to an existing list.
Request a change or enhancement to an existing business application or service.
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.