My Recently Visited Services
The ability for someone who does not have a StarID and password to ask a question.
Request the installation of software to be used on a University-owned device. For your convenience, faculty and staff can easily download and manage many software applications through a software management system already available on your University-owned computers (Software Center for Windows, and SCSU Self-Service for Mac computers).
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Request the retrieval of University-owned technology equipment from an on-campus location. University-owned equipment can also be dropped off in HuskyTech (Miller Center 201 Service Desk).
Request technical support for state-owned computers, printers, etc.
Custodial, cleaning requests, spills, emergency cleanup, light bulb replacements, etc.
Request design, photography, digital signage, video, story and other communication services at St. Cloud State University
Request information about benefits and/or compensation.
Request a change to information on St. Cloud State University's public website.
Request a new group email distribution list that pulls from a data source (e.g. ISRS), or a change to an existing list.
Request the use of the Innovation Hub to host a workshop, presentation, class or event; or ask other questions about the Innovation Hub.
Ask about eligibility and applying for financial aid, completing the FAFSA, types of aid, and student loan management
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
Request information about Employee Appreciation Events
Request information or support for employee Zoom lines and phone/voicemail services at St. Cloud State.
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Request state-owned office furniture and/or filing cabinets be moved.
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
Request the creation of electronic forms, workflows, reports and/or business process improvement through digitalization.
Contact SCSU for non-emergency questions or requests not related to computing and technology, human resources or student services
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
Request information or ask questions related to summer hours.