My Recently Visited Services
Request information or advice related to information technology services at SCSU.
Request setup of customer-facing computer in a public space with limited functionality allowing restricted access to specific websites or applications.
Request technical support for state-owned computers, printers, etc.
Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".
The University is moving to a standardized fleet of modern networked multifunction printers (MFPs), replacing older desktop and USB printers. Faculty and staff may request a desktop/USB printer exception only when networked options cannot meet specific technical needs, such as incompatibility with legacy systems or specialized equipment
Ask about eligibility and applying for financial aid, completing the FAFSA, types of aid, and student loan management
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Request a list of an employee's physical key or card swipe building access.
Request electronic and/or physical (key) building access.
Request a shared mailbox (SCSU email account that can be used by multiple people).
Request support for an issue you've experienced using a library resource or service.
To request the combination of multiple course sections into one D2L Brightspace course, use the D2L course request application.
Request information about or assistance with employee training.
Request access to IT-hosted services, system, data, or shared mailbox; or get assistance with access issues or questions. Request modification or removal of access to technology services, systems or data.
Request the installation of software to be used on a University-owned device. For your convenience, faculty and staff can easily download and manage many software applications through a software management system already available on your University-owned computers (Software Center for Windows, and SCSU Self-Service for Mac computers).
The ability for someone who does not have a StarID and password to ask a question.
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Request design, photography, digital signage, video, story and other communication services at St. Cloud State University
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Contact SCSU for non-emergency questions or requests not related to computing and technology, human resources or student services
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
Request information or support for employee phones and phone/voicemail services at St. Cloud State.