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Request training from IT services. IT can provide training on a range of services, including but not limited to: Security awareness, software, teaching and learning technologies, project management/Agile and LEAN.
Submit a request for help with EAB Navigate, including access, login assistance, and resources or support (such as training or guidance on specific features).
Ask about the resources available to faculty and students to prepare for online education
Submit What's Happening content to University Communications.
Request assistance with verifying employment for a current or former St. Cloud State University employee.
Let University Communications know that you are interested in serving as a subject matter expert for discussions with the media
Submit information regarding St. Cloud State University's social media accounts
Request a list of an employee's physical key or card swipe building access.
Request remote access to secure applications or services, or request assistance with connecting to secure applications while off-campus.
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
For Emergency or Urgent Requests, please call 320-308-3166
Ask about undergraduate admissions processing, student records, enrollment and degree verifications, diplomas, course schedule information, course registration, transfer credit evaluation, veterans' educational benefits, teacher licensure application processing, the interactive degree audit and more
Request IT security assistance for confidential matters including but not limited to investigations, litigation, hold requests, compliance (HIPAA, PCI, etc.), requests for confidential information
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Former Employees, New Employees, Customers who do not have a StarID, or Customers who cannot sign into services using their StarID, can use this form to request information.
Request assistance with HR-related questions not already listed within the list of HR services.
Request state-owned office furniture and/or filing cabinets be moved.
Request a new group email distribution list that pulls from a data source (e.g. ISRS), or a change to an existing list.
Request additional printing points for the semester.
Initiate a request to obtain software using University funds and/or to be used on University-owned devices. This includes free software that will be used on University-owned devices. Include software request process information.
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Ask about applying, admission requirements, application deadlines, cost, scholarships, transfer credits, English language requirements and more
We want to hear from you! Let us know how we're doing - what are we doing well, and what can do to improve IT services at SCSU?
Ask questions or report issues/concerns about Minnesota State’s NextGen Project or issues with the Workday system.
Find helpful articles and answers about SCSU services using the searchable Knowledge Base.