My Recently Visited Services
Set up for events (furniture or equipment delivery), signage, crowd control, special requests
Request a change to information on St. Cloud State University's public website.
Request information or ask questions related to summer hours.
Request a shared mailbox (SCSU email account that can be used by multiple people).
Request the retrieval of University-owned technology equipment from an on-campus location. University-owned equipment can also be dropped off in HuskyTech (Miller Center 201 Service Desk).
Submit a request for help with EAB Navigate, including access, login assistance, and resources or support (such as training or guidance on specific features).
Request information about retirement from St. Cloud State University.
Submit a Space Check-In to confirm a workspace is ready for occupancy and document its condition, furnishings and functionality at move-in.
We want to hear from you! Let us know how we're doing - what are we doing well, and what can do to improve IT services at SCSU?
Initiate a request to purchase technology hardware (e.g. computers, monitors) or technology accessories (e.g. wireless headset or microphone) using University funds.
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
For Emergency or Urgent Requests, please call 320-308-3166
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".
Ask about customized training, conferences, events, professional development, lifelong learning, and more
Ask about graduate student services and resources, how to apply for admission and more
Initiate a request to obtain software using University funds and/or to be used on University-owned devices. This includes free software that will be used on University-owned devices. Include software request process information.
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Request additional printing points for the semester.
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Ask questions or report issues/concerns about Minnesota State’s NextGen Project or issues with the Workday system.
Request information about being newly employed at St. Cloud State University.
Request the removal of an individual’s electronic and/or physical (key) building access.
Request information or advice related to information technology services at SCSU.