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Request data be integrated into an application or data warehouse used at St. Cloud State University.
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Request access to IT-hosted services, system, data, or shared mailbox; or get assistance with access issues or questions. Request modification or removal of access to technology services, systems or data.
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
Request a new group email distribution list that pulls from a data source (e.g. ISRS), or a change to an existing list.
Let University Communications know that you are interested in serving as a subject matter expert for discussions with the media
Request information about Employee Appreciation Events
Request a technology upgrade to a conference room, classroom, auditorium, or event space from IT.
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
Request information or support for employee Zoom lines and phone/voicemail services at St. Cloud State.
Request the use of the Innovation Hub to host a workshop, presentation, class or event; or ask other questions about the Innovation Hub.
Custodial, cleaning requests, spills, emergency cleanup, light bulb replacements, etc.
To request the combination of multiple course sections into one D2L Brightspace course, use the D2L course request application.
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
Request additional printing points for the semester. Please submit this form only if you are requesting additional points because you have reached your original printing allotment. If you are experiencing printing issues (e.g., errors, printer malfunctions), do not use this form. Instead, contact HuskyTech for assistance. Requests are typically processed within 24 business hours, Monday through Friday. Requests submitted after 4:00 p.m. on Friday or during the weekend will begin processing on the next business day, Monday. University holidays and closures may affect processing times.
Contact SCSU for non-emergency questions or requests not related to computing and technology, human resources or student services
Ask about on campus housing options, meal plans and daily living on campus at SCSU
Request a list of an employee's physical key or card swipe building access.
Request information or advice related to information technology services at SCSU.
Request electronic and/or physical (key) building access.
Report a technology issue with software, wifi, devices, etc., or request information from HuskyTech/Information Technology Services.
Report an IT service that is not working properly, including a service that appears broken or a reduction in the quality of an IT service.
Request technical support for state-owned computers, printers, etc.
Ask about eligibility and applying for financial aid, completing the FAFSA, types of aid, and student loan management
Find helpful articles and answers about SCSU services using the searchable Knowledge Base.
Request support for the use of teaching and learning technology and sound pedagogical principles to design in-person, online and hybrid courses.