My Recently Visited Services
Ask questions or report issues/concerns about Minnesota State’s NextGen Project or issues with the Workday system.
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Custodial, cleaning requests, spills, emergency cleanup, light bulb replacements, etc.
Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Request the use of the Innovation Hub to host a workshop, presentation, class or event; or ask other questions about the Innovation Hub.
Request design, photography, digital signage, video, story and other communication services at St. Cloud State University
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
Submit What's Happening content to University Communications.
Request technical support for state-owned computers, printers, etc.
ITS is creating this temporary directory to help users locate the new site(s). If you want your new website listed in the directory, please submit a ticket.
Request a shared mailbox (SCSU email account that can be used by multiple people).
Ask about eligibility and applying for financial aid, completing the FAFSA, types of aid, and student loan management
Find helpful articles and answers about SCSU services using the searchable Knowledge Base.
Request the installation of software to be used on a University-owned device. For your convenience, faculty and staff can easily download and manage many software applications through a software management system already available on your University-owned computers (Software Center for Windows, and SCSU Self-Service for Mac computers).
Request a list of an employee's physical key or card swipe building access.
Request assistance with payroll issues (e.g. missing paycheck).
Request state-owned office furniture and/or filing cabinets be moved.
Request data be integrated into an application or data warehouse used at St. Cloud State University.
Request information or advice related to information technology services at SCSU.
The ability for someone who does not have a StarID and password to ask a question.
Schedule a walk-through of the equipment with one of our Media Service technicians before your class or event to ensure you are comfortable with the technology that is offered in the room.