My Recently Visited Services
Ask questions or report issues/concerns about Minnesota State’s NextGen Project or issues with the Workday system.
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
Request electronic and/or physical (key) building access.
Request training from IT services. IT can provide training on a range of services, including but not limited to: Security awareness, software, teaching and learning technologies, project management/Agile and LEAN.
To request the combination of multiple course sections into one D2L Brightspace course, use the D2L course request application.
Request a shared mailbox (SCSU email account that can be used by multiple people).
The ability for someone who does not have a StarID and password to ask a question.
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
The ability for someone who does not have a StarID and password to report a non-emergency repair request or ask a question.
Request technical support for state-owned computers, printers, etc.
Captions help students who are hard of hearing, improve comprehension for English Language Learners and those with cognitive challenges, and support viewing in sound-sensitive environments. To request captions for instructional materials for fall semester 2020 or spring semester 2021, please fill out the online captioning request form (https://www.stcloudstate.edu/its/services/media... or contact captions@stcloudstate.edu for more information.
Request remote access to secure applications or services, or request assistance with connecting to secure applications while off-campus.
Submit a request for help with EAB Navigate, including access, login assistance, and resources or support (such as training or guidance on specific features).
Ask about applying, admission requirements, application deadlines, cost, scholarships, transfer credits and more
Request the use of the Innovation Hub to host a workshop, presentation, class or event; or ask other questions about the Innovation Hub.
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
Request a change to information on St. Cloud State University's public website.
Request the retrieval of University-owned technology equipment from an on-campus location. University-owned equipment can also be dropped off in HuskyTech (Miller Center 201 Service Desk).
Request state-owned office furniture and/or filing cabinets be moved.
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Request information or support for employee Zoom lines and phone/voicemail services at St. Cloud State.
Request assistance after departing from St. Cloud State University.
Request additional printing points for the semester. Please submit this form only if you are requesting additional points because you have reached your original printing allotment. If you are experiencing printing issues (e.g., errors, printer malfunctions), do not use this form. Instead, contact HuskyTech for assistance.