My Recently Visited Services
Request assistance with verifying employment for a current or former St. Cloud State University employee.
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Request remote access to secure applications or services, or request assistance with connecting to secure applications while off-campus.
Request information or support for employee Zoom lines and phone/voicemail services at St. Cloud State.
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
The Printer Support Request service is the central point of contact for troubleshooting and assistance with networked Ricoh printers at SCSU, with HuskyTech providing support and escalating issues as needed.
Request a list of an employee's physical key or card swipe building access.
Request electronic and/or physical (key) building access.
Request support for an issue you've experienced using a library resource or service.
Ask about applying for student jobs at SCSU, graduate assistantships, work study, payroll, timesheets, policies and more
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
The ability for someone who does not have a StarID and password to ask a question.
The University is moving to a standardized fleet of modern networked multifunction printers (MFPs), replacing older desktop and USB printers. Faculty and staff may request a desktop/USB printer exception only when networked options cannot meet specific technical needs, such as incompatibility with legacy systems or specialized equipment
Welcome to the TDX Service Request page, your one-stop solution for all ticketing needs within Team Dynamix. Whether you need assistance with existing TDX items or wish to request new ones, our dedicated team is here to support you.
Request information about being newly employed at St. Cloud State University.
Request a shared mailbox (SCSU email account that can be used by multiple people).
Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate the equipment. If this is an urgent classroom support issue, please call us at 320-308-7000 and select the option for classroom support.
Initiate a request to obtain software using University funds and/or to be used on University-owned devices. This includes free software that will be used on University-owned devices. Include software request process information.
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Former Employees, New Employees, Customers who do not have a StarID, or Customers who cannot sign into services using their StarID, can use this form to request information.
Request the installation of software to be used on a University-owned device. For your convenience, faculty and staff can easily download and manage many software applications through a software management system already available on your University-owned computers (Software Center for Windows, and SCSU Self-Service for Mac computers).
Request a technology upgrade to a conference room, classroom, auditorium, or event space from IT.