My Recently Visited Services
Request the installation of software to be used on a University-owned device. For your convenience, faculty and staff can easily download and manage many software applications through a software management system already available on your University-owned computers (Software Center for Windows, and SCSU Self-Service for Mac computers).
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
The ability for someone who does not have a StarID and password to report a non-emergency repair request or ask a question.
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Schedule a walk-through of the equipment with one of our Media Service technicians before your class or event to ensure you are comfortable with the technology that is offered in the room.
Request data be integrated into an application or data warehouse used at St. Cloud State University.
Ask about applying for student jobs at SCSU, graduate assistantships, work study, payroll, timesheets, policies and more
Request electronic and/or physical (key) building access.
Ask about major decision, resume writing, internships, jobs, career preparation and other career-related topics
Request a list of an employee's physical key or card swipe building access.
Captions help students who are hard of hearing, improve comprehension for English Language Learners and those with cognitive challenges, and support viewing in sound-sensitive environments. To request captions for instructional materials for fall semester 2020 or spring semester 2021, please fill out the online captioning request form (https://www.stcloudstate.edu/its/services/media... or contact captions@stcloudstate.edu for more information.
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Request a new group email distribution list that pulls from a data source (e.g. ISRS), or a change to an existing list.
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
Request information or support for employee phones and phone/voicemail services at St. Cloud State.
Request IT security assistance for confidential matters including but not limited to investigations, litigation, hold requests, compliance (HIPAA, PCI, etc.), requests for confidential information
Ask questions or report issues/concerns about Minnesota State’s NextGen Project or issues with the Workday system.
Request a shared mailbox (SCSU email account that can be used by multiple people).
Ask about undergraduate admissions processing, student records, enrollment and degree verifications, diplomas, course schedule information, course registration, transfer credit evaluation, veterans' educational benefits, teacher licensure application processing, the interactive degree audit and more
Request the removal of an individual’s electronic and/or physical (key) building access.
Let University Communications know that you are interested in serving as a subject matter expert for discussions with the media
Request additional printing points for the semester.
Request support for an issue you've experienced using a library resource or service.