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Welcome to the TDX Service Request page, your one-stop solution for all ticketing needs within Team Dynamix. Whether you need assistance with existing TDX items or wish to request new ones, our dedicated team is here to support you.
Schedule a walk-through of the equipment with one of our Media Service technicians before your class or event to ensure you are comfortable with the technology that is offered in the room.
Find helpful articles and answers about SCSU services using the searchable Knowledge Base.
Request the retrieval of University-owned technology equipment from an on-campus location. University-owned equipment can also be dropped off in HuskyTech (Miller Center 201 Service Desk).
Request the creation of electronic forms, workflows, reports and/or business process improvement through digitalization.
Request new wired network port or request for a network port to be moved to a different area in the office.
Request a change to information on St. Cloud State University's public website.
All work-related injuries must be reported to the employee's supervisor or by contacting Human Resources at 320-308-3203 within 24 hours of the date/time of the injury, at which time the supervisor, along with the injured employee, will need to complete the Incident/Injury/Illness Data Form (IDF) and the Supplemental Details Form.
If the injury is critical, call 911 (9-911 from campus phones).
If the injury is life-threatening or fatal, Human Resources must be notified immediately. If you cannot reach a Human Resources representative, contact Public Safety at 320-308-3333 immediately.
Request remote access to secure applications or services, or request assistance with connecting to secure applications while off-campus.
The ability for someone who does not have a StarID and password to ask a question.
Request a modification to your Preferred Name
Request assistance with payroll issues (e.g. missing paycheck).
Request training from IT services. IT can provide training on a range of services, including but not limited to: Security awareness, software, teaching and learning technologies, project management/Agile and LEAN.
Request information or support for employee Zoom lines and phone/voicemail services at St. Cloud State.
Request a new group email distribution list that pulls from a data source (e.g. ISRS), or a change to an existing list.
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Submit a request for help with EAB Navigate, including access, login assistance, and resources or support (such as training or guidance on specific features).
Request access to IT-hosted services, system, data, or shared mailbox; or get assistance with access issues or questions. Request modification or removal of access to technology services, systems or data.
Submit What's Happening content to University Communications.
Let University Communications know that you are interested in serving as a subject matter expert for discussions with the media
Request assistance with verifying employment for a current or former St. Cloud State University employee.
Request state-owned office furniture and/or filing cabinets be moved.
Request additional printing points for the semester.
Initiate a request to obtain software using University funds and/or to be used on University-owned devices. This includes free software that will be used on University-owned devices. Include software request process information.
Ask about applying, admission requirements, application deadlines, cost, scholarships, transfer credits, English language requirements and more