My Recently Visited Services
Request the installation of software to be used on a University-owned device. For your convenience, faculty and staff can easily download and manage many software applications through a software management system already available on your University-owned computers (Software Center for Windows, and SCSU Self-Service for Mac computers).
Access most academic software for personal use online through "On the Hub" (https://stcloudstate.onthehub.com/WebStore/Welc... Sign-in to "On the Hub" with your StarID and password. Other software options are listed on https://www.stcloudstate.edu/its/services/softw...
Request electronic and/or physical (key) building access.
Request the removal of an individual’s electronic and/or physical (key) building access.
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
Request design, photography, digital signage, video, story and other communication services at St. Cloud State University
Submit a request for help with EAB Navigate, including access, login assistance, and resources or support (such as training or guidance on specific features).
Find helpful articles and answers about SCSU services using the searchable Knowledge Base.
Request technical support for state-owned computers, printers, etc.
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate the equipment. If this is an urgent classroom support issue, please call us at 320-308-7000 and select the option for classroom support.
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Request state-owned office furniture and/or filing cabinets be moved.
Request graphic design for courses, publications, presentations, poster sessions or electronic presentations.
Report a technology issue with software, wifi, devices, etc., or request information from HuskyTech/Information Technology Services.
Report an IT service that is not working properly, including a service that appears broken or a reduction in the quality of an IT service.
Former Employees, New Employees, Customers who do not have a StarID, or Customers who cannot sign into services using their StarID, can use this form to request information.
Request IT security assistance for confidential matters including but not limited to investigations, litigation, hold requests, compliance (HIPAA, PCI, etc.), requests for confidential information
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
Request setup of customer-facing computer in a public space with limited functionality allowing restricted access to specific websites or applications.
Submit What's Happening content to University Communications.
Ask about undergraduate admissions processing, student records, enrollment and degree verifications, diplomas, course schedule information, course registration, transfer credit evaluation, veterans' educational benefits, teacher licensure application processing, the interactive degree audit and more
