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Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
Request assistance with HR-related questions not already listed within the list of HR services.
Request the installation of software to be used on a University-owned device. For your convenience, faculty and staff can easily download and manage many software applications through a software management system already available on your University-owned computers (Software Center for Windows, and SCSU Self-Service for Mac computers).
Request technical support for state-owned computers, printers, etc.
Request a change to information on St. Cloud State University's public website.
Ask about academic advising, orientation, satisfactory academic progress, degree audit reports, registration for classes and more
Request setup of customer-facing computer in a public space with limited functionality allowing restricted access to specific websites or applications.
Ask about applying, admission requirements, application deadlines, cost, scholarships, transfer credits, English language requirements and more
For Emergency or Urgent Requests, please call 320-308-3166
Request electronic and/or physical (key) building access.
Initiate a request to obtain software using University funds and/or to be used on University-owned devices. This includes free software that will be used on University-owned devices. Include software request process information.
Request a shared mailbox (SCSU email account that can be used by multiple people).
Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".
The University is moving to a standardized fleet of modern networked multifunction printers (MFPs), replacing older desktop and USB printers. Faculty and staff may request a desktop/USB printer exception only when networked options cannot meet specific technical needs, such as incompatibility with legacy systems or specialized equipment
Ask about eligibility and applying for financial aid, completing the FAFSA, types of aid, and student loan management
Welcome to the TDX Service Request page, your one-stop solution for all ticketing needs within Team Dynamix. Whether you need assistance with existing TDX items or wish to request new ones, our dedicated team is here to support you.
Request support for an issue you've experienced using a library resource or service.
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Request information about working for St. Cloud State University.
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
Request data be integrated into an application or data warehouse used at St. Cloud State University.
Request information about retirement from St. Cloud State University.
Access most academic software for personal use online through "On the Hub" (https://stcloudstate.onthehub.com/WebStore/Welc... Sign-in to "On the Hub" with your StarID and password. Other software options are listed on https://www.stcloudstate.edu/its/services/softw...