My Recently Visited Services
Former Employees, New Employees, Customers who do not have a StarID, or Customers who cannot sign into services using their StarID, can use this form to request information.
Request the use of the Innovation Hub to host a workshop, presentation, class or event; or ask other questions about the Innovation Hub.
Request technical support for state-owned computers, printers, etc.
Use this form to report non-emergency accessibility concerns affecting access to college services, facilities, websites, or programs. Reports support ongoing efforts to remove barriers and enhance accessibility across campus.
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
Ask about graduate student services and resources, how to apply for admission and more
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Ask about applying, admission requirements, application deadlines, cost, scholarships, transfer credits, English language requirements and more
Request the removal of an individual’s electronic and/or physical (key) building access.
Ask about eligibility and applying for financial aid, completing the FAFSA, types of aid, and student loan management
Ask about applying for student jobs at SCSU, graduate assistantships, work study, payroll, timesheets, policies and more
Request a list of an employee's physical key or card swipe building access.
Request access to IT-hosted services, system, data, or shared mailbox; or get assistance with access issues or questions. Request modification or removal of access to technology services, systems or data.
The ability for someone who does not have a StarID and password to ask a question.
Request IT security assistance for confidential matters including but not limited to investigations, litigation, hold requests, compliance (HIPAA, PCI, etc.), requests for confidential information
Request remote access to secure applications or services, or request assistance with connecting to secure applications while off-campus.
Request a technology upgrade to a conference room, classroom, auditorium, or event space from IT.
Initiate a request to obtain software using University funds and/or to be used on University-owned devices. This includes free software that will be used on University-owned devices. Include software request process information.
We want to hear from you! Let us know how we're doing - what are we doing well, and what can do to improve IT services at SCSU?
Initiate a request to purchase technology hardware (e.g. computers, monitors) or technology accessories (e.g. wireless headset or microphone) using University funds.
Access most academic software for personal use online through "On the Hub" (https://stcloudstate.onthehub.com/WebStore/Welc... Sign-in to "On the Hub" with your StarID and password. Other software options are listed on https://www.stcloudstate.edu/its/services/softw...
Request a blank course shell for a group, training or other need. Courses in ISRS with an assigned instruction will automatically have a D2L course shell created for that course and do not need a request.
Request training from IT services. IT can provide training on a range of services, including but not limited to: Security awareness, software, teaching and learning technologies, project management/Agile and LEAN.