My Recently Visited Services
Schedule a walk-through of the equipment with one of our Media Service technicians before your class or event to ensure you are comfortable with the technology that is offered in the room.
Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".
Ask about undergraduate admissions processing, student records, enrollment and degree verifications, diplomas, course schedule information, course registration, transfer credit evaluation, veterans' educational benefits, teacher licensure application processing, the interactive degree audit and more
Request the use of the Innovation Hub to host a workshop, presentation, class or event; or ask other questions about the Innovation Hub.
Request the creation of electronic forms, workflows, reports and/or business process improvement through digitalization.
Request remote access to secure applications or services, or request assistance with connecting to secure applications while off-campus.
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
For Emergency or Urgent Requests, please call 320-308-3166
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
For information or account management related to your Campus Card, please visit the Campus Card webpage (https://www.stcloudstate.edu/campuscard/default...
Ask about major decision, resume writing, internships, jobs, career preparation and other career-related topics
Ask about graduate student services and resources, how to apply for admission and more
Request the retrieval of University-owned technology equipment from an on-campus location. University-owned equipment can also be dropped off in HuskyTech (Miller Center 201 Service Desk).
Request IT security assistance for confidential matters including but not limited to investigations, litigation, hold requests, compliance (HIPAA, PCI, etc.), requests for confidential information
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
Ask about eligibility requirements, applications, registration, advising, orientation and more
Request electronic and/or physical (key) building access.
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
Request a blank course shell for a group, training or other need. Courses in ISRS with an assigned instruction will automatically have a D2L course shell created for that course and do not need a request.
Request setup of customer-facing computer in a public space with limited functionality allowing restricted access to specific websites or applications.
Submit a request for help with EAB Navigate, including access, login assistance, and resources or support (such as training or guidance on specific features).