Program Information Update

Introduction

The instructions below are to help guide international students through the process of navigating to and updating their program information. 

Instructions

Navigation Instructions:

Upon login (https://stcloudstate-isss.terradotta.com), the landing page will display your personal information at the top, which remains the same throughout the portal. The lower portion of the page will change as you move between the three main sections:

 

Personal & Program 

Includes general personal information, academic details, contact information, and dependent information (if applicable).

 

Control Center 

Shows a summary of your requests—Ongoing requests, Completed requests, Documents, CPT summary, OPT summary, and Available Requests. 

Screenshot of a welcome page within the Terra Dotta ISSS platform that shows a picture of a flag that says "Home of the Huskies" with the Blizzard husky logo surrounded by tree leaves. The screenshot also shows where users can locate a snapshot of personal information at the top of the screen, as well as toggles just below the personal information that allow a user to navigate through important updates, personal and program information, and a control center.

 

Important Updates

Announcements pertaining specifically to you.

Screenshot of the Terra Dotta ISSS platform that shows a user's personal information at the top with toggled navigation options just below the personal information. The first toggle, "Important Updates" is highlighted.

 

Personal & Program

General personal information, Academic information, Contact information, Dependent information (if applicable), and Other information (if applicable). 

Screenshot of Terra Dotta ISSS that shows a user's personal information at the top with toggled options that can be clicked through below the personal information. The second toggle, "Personal & Program", is highlighted.

 

Control Center

Summary of requests- Ongoing requests, Completed requests, Documents, Curricular Practical Training (CPT) summary, Optional Practical Training (OPT) summary, and Available requests. 

Screenshot of Terra Dotta ISSS page that shows three toggled options at the top of the page with the third option, "Control Center" highlighted. Below the toggled options on the left side there is a category that shows a user's ongoing requests, and another category of completed requests below the ongoing requests category. On the right side below the toggled options, there is a messages that shows this user has no pending messages, and below that is a category of requests available through the Terra Dotta ISSS platform.

 

Program Information Update Instructions: 

Section 1 – Selecting the Program Information Update Request

This section guides you to begin the Program Information Update process.
• From the list of available request options, click “Program Information Update.”
• This request is used when your program details are changing, but your degree level is staying the same.
• Once selected, the Program Information Update form will open.

Screenshot of a page in the Terra Dotta ISSS platform with a header of "What can we help you with?" Below the header is a search box with a magnifying glass, and below the search box are several ISSS requests available within the platform, with the "Program Information Update" option selected.

Section 2 – Completing the Program Information Questionnaire

This section collects the details of your updated academic information.
• Select your Education Level, Primary Major, Secondary Major, and Minor from the dropdown menus.
• Answer whether English proficiency is required by the school.
• If English proficiency is required, answer whether the student has the required proficiency.
• Enter any remarks if needed.
• Click Next when finished.

Screenshot of the Program Information Update page within the Terra Dotta ISSS platform that shows a questionnaire with fields that need to be completed to submit the form (e.g. Education Level)

Section 3 – English Proficiency Options (Required)

This section appears depending on your English proficiency selection.
• If the school requires English proficiency, select Yes or No based on the student’s status.
• Make sure the answer matches your admission record.
• Continue to the next section once all required information is complete.

Screenshot of a portion of a form within the Terra Dotta ISSS platform that shows two questions, each with radio buttons that have "Yes" and "No" options.

 

Section 4 – English Proficiency Not Required (If Applicable)

NOTE: ALL students, except Intensive English Center students, will select: Yes. Only students pursuing the Intensive English Center program will click on No.

Intensive English Center program students ONLY:

Is English Proficiency Required by the school? Answer: No

This section appears only if English proficiency is not required for the program.
• Select No for the English proficiency requirement.
• Enter the reason why English proficiency is not required in the provided text box: English training will be provided by the institution.
• Once complete, click Next to continue.

Screenshot of a portion of a form within the Terra Dotta ISSS platform that shows a question about English Profiency with "Yes" and "No" radio buttons and a text field about the Reason for English Proficiency Not Required For Program.

Section 5 – Student Acknowledgment

This section confirms your understanding of the update request.
• Review the acknowledgment message carefully.
• Confirm that all personal information in your profile is correct.
• Check the box stating that the information you provided is complete and true.
• Click Submit to complete your request, or Save as Draft to stop and complete the request at a later time.

Screenshot of the Program Information Update page in Terra Dotta ISSS that has fields for a program information update, student acknowledgement and the options to submit or save as a draft

 

It will take 5–7 business days to process your Program Information Update request. Please monitor your email address for messages from the processing team – Academic Advisor, ISSS Processor, or DSO.

When submitting a Program Information Update in the same semester, after 7 business days, if you do not receive your updated I-20 after checking your SCSU email, feel free to email international@stcloudstate.edu to follow up on your request.

If you are submitting a Program Information Update close to your program start date AND you are within 3 business days of that date AND you do not have any email communication from CIS for more information AND you have not yet received your updated I-20, reach out to international@stcloudstate.edu to follow up on your request.

 

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