Configure Email/Outlook 2016 for a student employee on a Windows computer

This guide explains how to configure Outlook 2016 on Windows to access shared and student employee mailboxes. It includes profile setup, StarID-based authentication, and syncing instructions

Introduction

To access both a shared mailbox and your student employee account in Outlook 2016 on a Windows computer, follow the steps below. This configuration is necessary if you plan to send Mail Merge emails from the shared mailbox.

Instructions

1. Open Control Panel

   • Click the Start button, type Control Panel, and select it from the results.

2. Access Mail Settings

   • In the Control Panel search bar, type Mail and click on Mail (32-bit).

3. Manage Outlook Profiles

   • Click Show Profiles...
   • If a profile from a previous student worker exists, delete it.
   • If multiple student workers will use the same supplemental account on the computer, select Prompt for a profile to be used, then click Add.

4. Create a New Profile

   • Enter a name for the new profile.
   • When prompted for an email address:
     • Delete any default or existing email address.
     • Enter the shared mailbox address.
     • Update the Name field with your own name.
     • Leave the Password field blank and click Next.

5. Authenticate with Microsoft

   • When the Microsoft authentication screen appears, do not enter the shared mailbox email address.
   • Instead, use your StarID credentials:
     • Employees/Emeriti: StarID@minnstate.edu
     • Students: StarID@go.minnstate.edu
     • Student Employees: StarID@minnstate.edu
   • For more information, visit the StarID website.
   • Enter your password and click OK.
   • You may choose to check Remember my credentials.

6. Complete Setup

   • Click Finish when setup is confirmed.
   • Click OK to exit the mail configuration window.

7. Launch Outlook

   • Open Outlook.
   • If prompted, select the newly created profile from the dropdown list to access the shared mailbox.
   • Click Next.
   • Enter your password when the Microsoft Office authentication screen appears, then click Sign in.
   • Once setup is complete, click Finish.

8. Syncing Mailbox Content

   • Outlook will begin downloading your emails and folders.
   • This process may take time depending on the volume of content.
   • If syncing is not complete within 45 minutes, contact HuskyTech for assistance.
   • Outlook will display "updating this folder" during syncing and "up to date" once complete.

Note

It is recommended to allow Outlook to finish its initial download before exiting. You may minimize the window and continue using your computer during this process.