Knowledge Base

Overview

Do you have a question? Find technology assistance and answers in our Knowledge Base.
If you didn't find what you were looking for in the Knowledge Base, you can submit a request for more information.
Need a specific service? See if it's in our Service Catalog.
If something is not working or you need assistance, please Report a Technology Problem

Benefits

24X7 access to technology questions.
Get connected with professionals who are trained to assist with technology.
Enables expedited resolution of your problem by providing information to assign your problem to the correct technician.

Resources

Contact HuskyTech, St. Cloud State University's technology service, support and innovation center.

Requirements

Available to faculty, staff, emeritus, current and prospective students

Related Articles (5)

Making a Call on Zoom Phone

Zoom Phones offers St. Cloud State employees the ability to make and receive calls using their work computer, their mobile phone and more. This article describes the instructions for making a call on an employee's Zoom Phone from an SCSU-issued work computer.

Receiving a Call on Zoom Phone

Zoom Phones offers St. Cloud State employees the ability to make and receive calls using their work computer, their mobile phone and more. This article describes the instructions for receiving a call on an employee's Zoom Phone from an SCSU-issued work computer.

Receiving an SMS Text Message on Zoom Phone

Zoom Phones offers St. Cloud State employees the ability to send and receive SMS text messages using their work computer, their mobile phone and more. This article describes the notifications and instructions for viewing an SMS text message received on an employee's Zoom Phone on an SCSU-issued work computer.

Sending SMS Text Messages on Zoom Phone

Zoom Phones offers St. Cloud State employees the ability to send and receive SMS text messages using their work computer, their mobile phone and more. This article describes the instructions for sending an SMS text message on an employee's Zoom Phone from an SCSU-issued work computer.

Viewing, Setting and Resetting Voicemail PIN on Zoom Phone

Employees using a physical phone with the Zoom Phone service can set a voicemail pin to check voicemails using the physical phone. This article describes provides instructions for viewing, setting and resetting voicemail PINs on Zoom Phones from the Minnesota State Zoom web portal.

Details

Service ID: 45349

Created

Wed 8/26/20 8:16 AM

Modified

Wed 11/29/23 4:06 PM

Updating...

Coronavirus/COVID-19 Information