Issues with Zoom Outlook plug-in

Question

What to do if the Zoom Outlook plug-in is not working?

Answer

1.  Confirmed you are signed in properly

• Please log in with SSO option and then using your starID/PW. 

• For help logging in see the article Using your Campus Account to Log into Zoom

2.  Check that the Outlook Zoom plugin was installed 

• See the related articles for Zoom Outlook Plug-in for Windows or Zoom Outlook Plug-in for Mac

3. Check that the latest version of Zoom is installed

• See Zooms article how to  Upgrade / update to the latest version. 

If you continue to experience issues, please reach out to HuskyTech via 320-308-7001 or submit a ticket: https://services.stcloudstate.edu/TDClient/1919/Portal/Requests/TicketRequests/NewForm?ID=taj4xnwqreU_