Changing O365 Primary Email

Learn how to change your primary Office 365 email address at SCSU, especially if you have multiple affiliations or a name change .

Introduction

How to change the primary email for your O365 Contact Card

Instructions

🔧 Steps to Set Your Primary Email

1. Log in to the ​https://starid.minnstate.edu/selfservice/
2. Click the Office 365 Contact tab.
3. Scroll to the bottom and click Select New Student Card.
4. Choose the email address you want to set as your primary.

This change will update your email in the Global Address Book and will be the default address shown when you send emails.

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🧾 Important Notes

• Multiple Affiliations:
  If you're a student or employee at more than one Minnesota State institution, you'll have separate email addresses for each.

  • Student email: StarID@go.minnstate.edu
  • Employee email: StarID@minnstate.edu
    You must choose one to be your primary.

• Shared Mailboxes:

  • Multiple student affiliations share one mailbox accessed via StarID@go.minnstate.edu.
  • Multiple employee affiliations share one mailbox accessed via StarID@minnstate.edu.

• Name Changes:

  If your name has changed:

  • Students must contact Records and Registration.
  • Employees must contact Human Resources.
  • After your name is updated, submit a request to ITS to update your email address.

• Update Time:
  It may take 4–24 hours for the change to reflect in the Global Address List. You’ll then see your updated email when searching your name in Outlook.