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Use these instructions to set up MFA on an iPhone using a passkey. These steps can also be used when you receive the “This passkey doesn’t sync with other devices” message and need to save the passkey using iCloud Keychain.

Use these instructions when a device reports that the Microsoft Entra ID password does not match the local account password after a password reset. Entering the previous local password allows the device to synchronize with the new password.

IT Services recommends that you do not sync files to your local device. Instead, work directly in the cloud using Microsoft Teams and OneDrive. This ensures:

Real-time collaboration
Automatic saving
Access to the latest version of your files

This guide explains how synchronized class lists in Simplelists work, including how they automatically update daily from ISRS based on major/minor codes. Learn how to access your lists, manage settings, and handle situations where users haven’t synced yet. Manual changes are discouraged, as updates occur every evening at 6 p.m. and may take 24–48 hours to reflect

OneDrive icons can be confusing, and sync issues may arise. This article explains what the icons mean and provides solutions for common sync problems. For detailed information, refer to the Microsoft Knowledge Base articles: What do the OneDrive icons mean? and Fix OneDrive sync problems.

How to re-sync your Outlook calendar in Navigate (EAB)