MFA Biometric Setup on iPhone Using a Passkey

Introduction

If you are setting up a passkey or using one on an iPhone and see the message “This passkey doesn’t sync with other devices,” follow the steps below to create the passkey in iCloud Keychain.

Instructions

  • Go to https://mysignins.microsoft.com/security-info and review your current security setup.

  • Select Add a new sign-in method.

  • Select Passkey as the sign-in method instead of Passkey in Microsoft Authenticator.add sign in method screen showing passkey info

  • Select Next and follow the prompts until you see the option to Save another way. sign in another way

  • Select iCloud Keychain.Uploaded image

  • Select Continue

    When prompted, enter your current StarID password.
  • Uploaded image

  • Continue through the prompts until you reach the option to name the passkey.

  • Leave the default name, and select next" to "Enter a name for the passkey, or leave the default name 'iCloud Keychain' and select next"
    name passkey

  • Select Done. Your passkey setup is now complete.passkey created image

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