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Services or Offerings?
Lost State Key
  1. Services
  2. Public Safety (Access Options)
Report a lost or missing state key
NextGen/Workday Question or Issue
  1. Services
  2. Computing and Technology
  3. Software, Workday and Web
Ask questions or report issues/concerns about Minnesota State’s NextGen Project or issues with the Workday system.
Request IT Security Assistance for Confidential Matters
  1. Services
  2. Computing and Technology
  3. Information Security
Request IT security assistance for confidential matters including but not limited to investigations, litigation, hold requests, compliance (HIPAA, PCI, etc.), requests for confidential information
Request Assistance with StarID Activation or Password
  1. Services
  2. Computing and Technology
  3. Accounts and Access
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.

If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Request list of keys
  1. Services
  2. Public Safety (Access Options)
Request a list of an employee's physical key or card swipe building access.
Request or Modify Access to Service, System or Data
  1. Services
  2. Computing and Technology
  3. Accounts and Access
Request access to IT-hosted services, system, data, or shared mailbox; or get assistance with access issues or questions. Request modification or removal of access to technology services, systems or data.
Request Supplemental Account
  1. Services
  2. Computing and Technology
  3. Email and Storage
Request a supplemental account (includes department files space and Wi-Fi capabilities that can be used by multiple people).
Assistance for Customers Who Cannot Sign In
  1. Services
  2. Computing and Technology
  3. Get Help/Report an Issue
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.