Assistance for Customers Who Cannot Sign In

Customers who do not have a StarID, or who cannot sign into services using their StarID can use this form to request information or report a technology issue with their account. 

  • The StarID is a username specific to each student, faculty and staff member of Minnesota State System of colleges and universities.
  • Activate or change your password in one place —
  • Your StarID is two letters, four numbers, and two letters, e.g. "ab1234cd."
  • Faculty, staff and students are all assigned a Minnesota State StarID.
Request Service


Service ID: 48610
Thu 1/28/21 8:14 PM
Wed 8/11/21 10:36 AM