Introduction

If you receive a spam or phishing message in your inbox, report it using the built-in Report Message feature in Outlook.

NOTE

Messages that are already in the Junk Email folder do not need to be reported. Do not open messages in the Junk Email folder unless you believe a message was incorrectly identified as junk.

Instructions

Reporting Suspicious Emails

Choose the instructions below for the version of Outlook you are using.

Outlook on the Web

In Outlook on the web:

1. Locate the suspicious message in your inbox.
2. Select the check box next to the message.
3. Select the arrow next to Report.
4. Select Report Phishing.

Windows - Outlook Desktop

1. Open the suspicious message.
2. From the Outlook ribbon, select Report Message.
3. Select Phishing.

macOS - Outlook Desktop

1. Open the suspicious message.
2. Select ... (More options).
3. Highlight Report Message.
4. Select Phishing.

Outlook Android App

1. Open the message you would like to report.
2. Select ⋮ in the upper-right corner of the message. Select the message menu, not the Outlook app menu.
3. Select Report Message from the menu that appears.

Outlook iPhone App

1. Open the message you would like to report.
2. Select ... in the upper-right corner of the message. Select the message menu, not the Outlook app menu.
3. Select Report Message from the menu that appears.

If You Don't Have the Report Message Option

If Report Message is unavailable, or if you have a question about whether an email is suspicious:

1. Create a new, blank email addressed to phishing@stcloudstate.edu.
2. Drag and drop the suspicious message into the new email. This attaches the original message so it can be reviewed.
3. Send the email.