Library Proxy Service

Introduction

The library proxy service allows students, faculty and staff to access library based databases off campus. You must be a currently enrolled student or a currently employed faculty or staff member with an active StarID here at SCSU.

Screenshot of the library proxy login page

Question

How do you access the library proxy service?

Answer

Accessing the service requires the user to be off campus, and have an active Internet connection. Then continuing to the University Library website. Once you have found what you are looking for and click the link to visit a library resource, you will be prompted to login with your StarID and password. This will grant you access to this data. (Note this is not required when on campus.)

Troubleshooting

If you are having trouble logging in to the library proxy, try the following troubleshooting steps.

  1. Are you enrolled? If you are not enrolled, you will not have access to library resources. Undergraduates can request an extension, while graduate students will need to enroll in a course to gain access to library resources. See this page for details.
  2. Is your StarID working? Try logging in to the StarID portal. If there is an issue, contact HuskyTech for help. Solving this issue may correct your library log in problem.
  3. If you can log in to StarID portal, and you are currently enrolled, try resetting your Star ID password. Then try again to access library resources. It may take several minutes for the update to work on the library site.
  4. Contact HuskyTech if you still have issues accessing resources through the library proxy.

 

Submit a request for help

 

 

 

 

 

 

 

 

Details

Article ID: 117611
Created
Mon 10/5/20 1:51 PM
Modified
Thu 9/30/21 10:18 AM

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There is a known issue with signing into personal EBSCOhost accounts when accessing the platform off campus via the library proxy. Off campus users will receive an error message when trying to sign into their Ebsco account and folder.