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Once you're officially admitted to the university, you'll begin receiving access to various campus and technology resources. Access typically begins up to 120 days before the first day of enrolled classes, depending on your registration status. This guide outlines when you can expect access to key services like email, WiFi, course platforms, and campus amenities. If you've only applied but not yet been admitted, you won't have access to any resources.
What to do if my Campus Card has been lost or stolen?
What to do if your email has been blocked and you're outside the United States
How to change the owner of a supplemental account
Special characters at the end of a StarID password may cause Office 365 login issues—reset your password with the special character placed in the middle. After resetting, allow up to an hour for systems to sync before attempting to log in again.
The email address on my Star ID account is wrong
How to activate your starID without a Social Security Number
StarID accounts may lock due to repeated failed logins or outdated saved credentials. Removing or updating stored passwords on all devices can help prevent future lockouts.
MinnState StarID Help and FAQ information
How to find your StarID
Differences between Shared Mailboxes and Supplemental Accounts
Who to contact for account help
Having issues resetting your supplemental account password?
How to create a new supplemental account