Adobe Sign

UPDATE: Due to the expiration of the DocuSign contract as of July 22, 2025, SCSU now has Adobe Sign available to use for digital signature needs. 

Introduction

Adobe Sign is used to collect electronic signatures on outside-agency forms. Examples would include any state or federal government forms that require signatures. These forms can be sent for signatures to St. Cloud State students, faculty, staff via their Minnstate ID (StarID@minnstate.edu or StarID@go.minnstate.edu), or to non-campus users via email address.

This service is available as an extension of the campus-wide license of Adobe Acrobat DC. Cost is $2/transaction (document sent for one or multiple signatures). Currently, SCSU Information Technology Services is covering this charge for campus, but depending on usage, this may have to shift to campus departments in the future.

Templates can also be saved and shared with other St. Cloud State users with the appropriate access within the same group.

Instructions

To request access to Adobe Sign, submit a request for help using the button below.

Once you've been granted access, in order to create and send a form through Adobe Sign, you must install and log into Adobe Acrobat DC with your StarID@minnstate.edu account. Adobe Sign will not work if you are logged in to Adobe CC with any other account, including your email address (email@stcloudstate.edu).

Adobe Help Articles:

• Getting started guide: https://helpx.adobe.com/sign/using/get-started-guide.html
• Sending documents for signature: https://helpx.adobe.com/sign/using/sending/request-signatures-from-others.html
• Managing agreements: https://helpx.adobe.com/sign/using/adobesign-manage-page-overview.html
• Sharing agreements: https://helpx.adobe.com/sign/config/security-settings/account-sharing-permissions.html

Tips and Best Practices:

• When adding a signer to a document, if the signer is a St. Cloud State University Faculty, staff or student, use their MinnState ID instead of email address (StarID@minnstate.edu or StarID@go.minnstate.edu). The email address technically will work, but may cause confusion for the signer if they are already signed into Adobe - they will get a message that they are logged in with a different user.
• Templates created within Adobe Sign are automatically shared with others in your group, based on the department you are in.
• If you want others to be able to see your sent/active documents, add them to your Share My Account in your Profile Settings. (See Sharing agreements help link above.)

HIPAA Compliance:

• We are currently working with the system office and Adobe to enable HIPAA compliance within Adobe Sign. 
• Suggestions for senders to maintain HIPAA:
  • Do not included agreements in emails.
  • Require both internal and external users to authenticate before viewing signed agreement.
  • Password protect documents.