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Introduction
ITS in the process of piloting a new secure printing solution with select departments to test printer functionality, systems compatibility and user experience. This solution offers secure “follow-me” printing, allowing users to print from any configured device and release their print job at any network printer. We anticipate this will enhance convenience for students, faculty and staff, while also supporting campus-wide efforts to optimize our aging printer fleet and reduce printing-related costs.
If you're part of the HuskyPrint (Pharos Cloud) Pilot and have already completed the setup process, follow the instructions below to use HuskyPrint printing.
The instructions below are intended only for those who are actively participating in the HuskyPrint pilot. At this time, most faculty and staff should continue using general printing instructions, and may contact HuskyTech for further assistance.
Instructions
Instructions are below for the following topics:
- Sending a job to HuskyPrint Secure
- Releasing a HuskyPrint Secure job at a HuskyPrint Pilot Printer
- Secure Release Print Using Passcode
- Delegate Print
- Resetting Passcode
Sending a job to HuskyPrint Secure
- Sending a job using the print function in an app, browser, etc.:
- When you initiate a print job (e.g. Word document, PDF file, etc.), HuskyPrint Secure should appear as one of your printer options through your University-issued device as long as you completed the proper setup process. If you have setup your computer properly, you should be able to print from any app, browser, etc. that allows printing, then select "HuskyPrint Secure" as the printer you want to use.
- Notes:
- If you were one of the earliest adopters, your printer may appear with the name Pharos Secure Print instead of HuskyPrint Secure.
- Any finishing options should be finalized when you submit the print job through the app, browser, etc. For example, if you are printing a Word document, be sure to finalize color preferences, number of copies, etc. on Word's Print menu prior to submitting the print job for printing.
- Sending a job by uploading to the user web portal:
- Pilot participants can also upload the document into the web portal. To begin uploading a document into the web portal, select "Upload" in the upper-right hand corner.
- Once you select "Upload", a new window should appear that will allow you to modify the finishing options including the number of copies, color preference, and duplex preferences.
- Once you have uploaded your documents and selected finishing option preferences, you can click "Submit" and your print job will be ready to be released at a HuskyPrint pilot printer.
Releasing a HuskyPrint Secure job at a HuskyPrint Pilot Printer
**You will need the Pharos Secure Release mobile app to release your print job unless using a passcode-enabled printer**
- Once you have sent a print job using the instructions above, head to any HuskyPrint pilot printer to release your print job, which are currently the printers in MC 118, 204 and 220.
- When you get to the printer, open the Pharos Secure Release app on your mobile device.
- To print all active print jobs you've sent to HuskyPrint Secure, select "Print All". A QR code scanner will appear. Use the QR code scanner to scan the QR code at the printer, which should begin releasing your print jobs. It may take about 10 seconds for your print jobs to start.
- To select specific print jobs to print, select "Review Print Jobs". It will open a list of print jobs you have sent to HuskyPrint Secure. Select the jobs you wish to print, then select "Print" in the lower right-hand corner. A QR code scanner will appear. Use the QR code scanner to scan the QR code at the printer, which should begin releasing your print jobs. It may take about 10 seconds for your print jobs to start.
- Once your print jobs are released/printed, they will disappear from your list of active print jobs.
Secure Release Print Using Passcode
If you are unable to use a mobile device to release a print job, you can release it at a printer that offers secure release with a passcode.
- To release a job at this printer, first refer to the most recent passcode email received from Pharos (email should be from Pharos Cloud <no-reply@beacon.pharos.com>) and ensure you will have access to that code at the printer (treat it like a password.) If you need a new passcode, follow the resetting passcode instructions below.
- Once you have your passcode, go to the printer, sign-in with your StarID@minnstate.edu username and enter your passcode in when prompted. You can select "Print All" to print all release jobs currently being held, or select "Review Jobs" to select specific jobs you want to print.
Delegate Print
Delegate Print enables users to release print documents on behalf of someone else. This is another option that can be used if an individual is unable to print from a mobile device, as they can enable another individual to print a document on their behalf.
- Before delegating a print job, first send your print job to HuskyPrint Secure (instructions above). Once the document to be delegated has been sent to the HuskyPrint Secure queue, it will be available for delegation in your desktop app on your University-issued device.
- To delegate, open the desktop application on your University-issued device, select the document you want to delegate, and then the "Delegate" option will become available; select "Delegate".
- Enter the StarID@minnstate.edu username of the individual you want to delegate the print job to and then select "Add".
- Note: The delegate must have an active account in the Pharos Cloud system or you will not be able to delegate the print to them.
- If you do not know an individual's StarID, you can find it in Outlook's Global Address List.
- Once the individual is added, select their name/username and then select "Save".
- Once delegated, the print job will appear in both the originator's account and the delegate's account. The originator will be able to see who the print job has been delegated to. Once the print job has been released, it will disappear from both accounts.
Resetting Passcode
- Resetting passcode in user portal:
- Sign into the user portal, click on the hamburger menu, then select "Passcode".
- Select "Reset Passcode" and you should receive an email to your SCSU email address from Pharos Cloud <no-reply@beacon.pharos.com> with your new passcode. Treat your passcode like a password.
- Resetting passcode through desktop app:
- Open the Pharos Print desktop app, click on the hamburger menu, then select "Reset Passcode"
- You may be prompted with a "Welcome" pop-up. If so, select "Continue" on the message and you may go through a brief authentication process.
- Your passcode should appear within a new pop-up window and you should receive an email to your SCSU email address from Pharos Cloud <no-reply@beacon.pharos.com> with your new passcode. Treat your passcode like a password.