Introduction
ITS in the process of piloting a new printing solution with select departments to test printer functionality, systems compatibility and user experience.
If you are involved in the HuskyPrint (Pharos Cloud) Pilot, please use the instructions below to get setup to begin using HuskyPrint. Once you have completed your setups, check out the Using HuskyPrint Knowledge Base article.
The instructions below are intended only for those who are actively participating in the HuskyPrint pilot. At this time, most faculty and staff should continue using general printing instructions, and may contact HuskyTech for further assistance.
Instructions
HuskyPrint Pilot participants should download and log into the desktop application on their University-owned device and the Pharos Secure Release mobile app on their personal cell phone as the desktop and mobile apps offer different functionality.
1. Download & log into Pharos Print desktop application on your University-owned device
Instructions for University-owned Windows computers:
1. Navigate to the Company Portal desktop app on your University-owned Windows computer
2. When prompted for your Minnesota State affiliation, select "SCSU" and then click "Done"
3. Find and click on the SCSU-Pharos Print Scout app within the Company Portal (please note version number may differ from what is pictured in the Knowledge Base)
4. Click on "Install"
5. Once installed, find and click on the Pharos Print app
6. You may be greeted with a "Welcome to Pharos Print" message with a login prompt and should follow step 6a, if you do not receive this prompt, skip to step 7
6a. If you receive the prompt:
- Click on "Login to continue" then you should be redirected to a Minnesota State login page requesting permissions
- Select "Accept" and then you should automatically get a notice that says "Authenticated successfully", and you may close that browser tab
- Navigate back to the Pharos Print app and you should see a six-digit passcode appear (which will also be emailed to you), select "Continue" and the window should disappear, proceed to step 7
- **Note your passcode should be treated like a password**
7. In the Pharos Print app, click on the hamburger menu in the upper-right hand corner and verify that your username ends with @minnstate.edu, NOT @stcloudstate.edu (if it shows your email address ending in @stcloudstate.edu please notify informationtechnology@stcloudstate.edu)
8. Once you have completed the above steps, you are ready to use the desktop app and you may want to pin it to your task bar if you expect to use it frequently
Instructions for University-owned Mac computers:
1. Navigate to the SCSU Self Service desktop app on your University-owned Mac computer
2. Find and click on the SCSU Pharos Secure Print Installer within SCSU Self Service
3. Click on "Install" then the installation should begin (may take a few minutes)
4. Once installed, select the small printer icon on the menu bar at the top of your screen, then select "Show Main Window"
5. You may be greeted with a "Welcome to Pharos Print" message with a login prompt and should follow step 5a, if you do not receive this prompt, skip to step 6
5a. If you receive the prompt:
- Click on "Login to continue" then you should be redirected to a Minnesota State login page requesting permissions
- Select "Accept" and then you should automatically get a notice that says "Authenticated successfully", and you may close that browser tab
- Navigate back to the Pharos Print app and you should see a six-digit passcode appear (which will also be emailed to you), select "Continue" and the window should disappear, proceed to step 6
- **Note your passcode should be treated like a password**
6. In the Pharos Print app, click on the hamburger menu in the upper-right hand corner and verify that your username ends with @minnstate.edu, NOT @stcloudstate.edu
7. Once you have completed the above steps, you are ready to use the desktop app and you may want to pin it to your task bar if you expect to use it frequently
2. Download and setup Pharos Secure Release mobile app
Instructions for Android devices:
1. On your Android device, navigate to the Google Play store
2. Find the Pharos Secure Release app (QR code and logo below) and select "Install"
Note: You may see a Pharos Print app appear in Google Play which is not the correct app, be sure to get the Pharos Secure Release app
3. Once downloaded, click on the app and enter in your StarID@minnstate.edu username (not your SCSU email address) and select "Sign In"
4. You will be brought to a Microsoft 365 login page where you will need to enter in your StarID@minnstate.edu credentials (not your SCSU email address) and navigate the multi-factor authentication process
5. Once you complete the above step, the app will register your device and then automatically bring you to the app homepage
6. You should be prompted with an option to print a test page, proceed with printing a test page and you will be prompted to enter in a username and password
Username: StarID@minnstate.edu
Password: Most recent passcode from Pharos Cloud emailed to you (not your StarID password)
7. Once you have successfully logged in, the login window will disappear and you should also see a "Test successful!" message on the screen, and you are now ready to use the app!
Instructions for iPhone devices:
1. On your iPhone, navigate to the App Store
2. Find the Pharos Secure Release app (QR code and logo below) and select "Get"
Note: You may see a Pharos Print app appear in the App Store which is not the correct app, be sure to get the Pharos Secure Release app
3. Once downloaded, click on the app and enter in your StarID@minnstate.edu username (not your SCSU email address) and select "Sign In"
4. You will be brought to a Microsoft 365 login page where you will need to enter in your StarID@minnstate.edu credentials (not your SCSU email address) and navigate the multi-factor authentication process
5. Once you complete the above step, the app will register your device and then automatically bring you to the app homepage
6. At the bottom of the page, look for "Review the one time setup instructions" and click on the "one time setup instructions" wording
7. You will be brought to a page titled "Configure Printing with Mobile" followed by a prompt to allow the website to download a configuration profile, choose "Allow"
8. You will get a notice when the profile has been downloaded, select "Close"
9. Navigate to your iPhone settings menu and you should see a new section titled "Profile Downloaded" and click "Profile Downloaded"; if prompted, select "View Profile"
10. A "HuskyPrint Secure" profile will populate, select "Install", enter in your iPhone passcode when prompted, then select "Install" once prompted again
11. Select "Done"
12. Navigate back to the Pharos Secure Release app, if the Configuring Profile with Mobile instructions are still there, select "Done"
13. On the Pharos Secure Release app homepage, select "How to submit a job" then select "Print a test page"
- You may be shown your username with a code. That code is your passcode and should be treated like a password. That code should also be emailed to you. It will be needed in the next step.
14. Select the HuskyPrint Secure" printer, then enter your username and password
Username: StarID@minnstate.edu
Password: Most recent passcode from Pharos Cloud emailed to you (not your StarID password)
15. Once you have successfully logged in, the login window will disappear and you should also see a "Test successful!" message on the screen, and you are now ready to use the app!
Once you have logged into the web portal and setup your desktop and mobile apps, please visit the Using HuskyPrint Knowledge Base article for instructions about using HuskyPrint.