Articles (15)

Printing Instructions (Secure Print)

Instructions for sending/uploading print jobs and releasing print jobs at University networked computers using secure print release.

Setting Up Desktop Application for Printing at University Computer

Instructions to setup the printing desktop application on a University-issued computer (e.g. workstations and lab computers.)

Setting up Secure Release Mobile App

This article provides step-by-step instructions for setting up the Pharos Secure Release app to enable printing at SCSU networked printers.

Enabling + Using Mobile Printing

Instructions for enabling and using a mobile device to upload documents for release at an on-campus printer.

Removing Outdated / Legacy Print Queues

IT recommends removing outdated print queues to help avoid confusion and printing issues.

Delegating Print Job

Delegating print jobs to another individual to release on your behalf.

Printing Settings Guide (print labels and how to staple/hole punch, etc. )

This guide explains where to find and configure common printing options such as color, finishing, and media settings within standard print menus.
While examples use Microsoft Word, most applications follow a similar structure with device-specific variations.

Secure Print Benefits

Benefits of St. Cloud State University's secure print service.

Do students need to bring their own printers to campus?

Do students need to bring their own printer to campus?

How to Print on an Envelope in Microsoft Word

Use Mailings > Envelopes in Microsoft Word to enter address information, verify envelope settings, and select Manual Tray as the feed source. Load the envelope according to the selected feed method, print the job, and release it through the Pharos Print app using your passcode or QR code scan.

Printing Multiple Copies Using the Collate Feature

The Collate feature determines whether multiple copies print as complete document sets (1,2,3 • 1,2,3) or grouped by page (1,1,1 • 2,2,2). After selecting your collate and stapling preferences, print the document and release it using the Pharos Print app.

Flattening PDFs Before Printing to Reduce Printing Errors

How to flatten PDFs to avoid PDF printing issues.

Resolve Paper Tray Not Feeding Paper Correctly

If the paper tray is not feeding correctly, it is often due to a mismatch between the selected paper size and the loaded paper. Adjust the green tabs to match the tray’s size markings (as indicated by arrows) and ensure proper alignment. Correct setup helps prevent jams and ensures accurate printing output.

Supported File Types for Printing

Most common formats like PDF, DOCX, PPTX are supported on SCSU's networked printers

Transparency Printing Not Feasible on New Printers

Transparencies are not a support media type on the new printers and should not be printed