Setting up Secure Release Mobile App

Introduction

During summer 2026, SCSU is implementing a new fleet of modern multifunction printers that will leverage secure print release, where individuals can release print jobs while at the printer using a mobile app or passcode (no mobile app required). Those using the mobile app will be able to scan a QR code located on the printer to release the documents at that printer. The instructions for getting and setting up the app are below. Once you have setup the app, see additional instructions for securely releasing print jobs and/or mobile printing. 

Quick Video Guide

Watch the tutorial below for step-by-step instructions.

Instructions

Instructions for Android Devices

1. Open the Google Play Store on your Android device.

2. Search for Pharos Secure Release and tap Install.

   • ⚠️ Important: Do not install the Pharos Print app—this is a different application. Be sure to select Pharos Secure Release.

3. Once installed, open the app.

4. Enter your login in the format:

   • StarID@go.minnstate.edu or StarID@minnstate.edu
   • ❗ Do not use your SCSU email address

5. Tap Sign In.

6. You will be redirected to a Microsoft 365 login page:

   • Enter your StarID credentials
   • Complete multi-factor authentication (MFA)

7. After successful sign-in:

   • Your device will automatically register
   • The app will open to the home screen and is ready to use

Instructions for iPhone Devices

1. Open the App Store on your iPhone.

2. Search for Pharos Secure Release and tap Get.

   • ⚠️ Important: Avoid installing the Pharos Print app—ensure you select Pharos Secure Release.

3. Open the app after installation.

4. Enter your login in the format:

   • StarID@go.minnstate.edu or StarID@minnstate.edu
   • ❗ Do not use your SCSU email address

5. Tap Sign In.

6. Complete the Microsoft 365 login process, including MFA.

7. Once completed:

   • Your device will be registered automatically
   • You will be taken to the app homepage, ready to use

Tips & Notes

• Always use your StarID login format, not your standard university email address.
• MFA is required for security—have your authentication method ready.
• If sign-in fails, verify your credentials or contact the ITS Help Desk.
• Once registered, you typically won’t need to repeat setup unless you reinstall or change devices.