Resetting Passcode for Secure Print Release

Introduction

During Summer 2026, SCSU is rolling out a new fleet of multifunction printers that use secure print release. This allows you to release print jobs at the device using either:

• A mobile app
• A system-generated passcode (no mobile app required)

If you do not remember your passcode—or did not save the one provided earlier—you will need to reset it.

🔐 Important:

• Passcodes are automatically generated and cannot be customized
• Treat your passcode like a password and store it securely

Instructions

You can reset your passcode on the web portal or on the Pharos Secure Release app. 

Web portal instructions: 

1. Go to https://scsu.mn/huskyprint
2. Sign in with your SCSU credentials
3. Open the menu (☰ / hamburger menu)
4. Select Passcode
5. Click Generate
6. If prompted, select Regenerate

✅ Your new passcode will be displayed
📌 Save it securely for future use

Mobile app instructions: 

1. Prerequisite: App must already be installed and configured

2. Open the Pharos Secure Release app
3. Log in
4. Open the menu (☰)
5. Select Reset Passcode
6. When prompted, tap Reset

7. ✅ Your new passcode will appear
   📌 Store it securely

8. 

Desktop app instructions: 

1. Prerequisite: Pharos Print desktop app must be installed

2. Open the Pharos Print desktop app
3. Open the menu (☰)
4. Select Reset Passcode
5. Click Login to continue in the setup guide
6. Complete authentication in the browser window that opens

7. ✅ Your new passcode will display in the setup guide
   📌 Save it securely

Tips & Troubleshooting

• If you cannot log in, confirm your SCSU credentials are correct
• If reset fails, try a different method (web portal is most reliable)
• Contact the IT Service Desk if you continue experiencing issues