StarID Password Reset Guide

Introduction

Your StarID password gives you access to many MinnState and campus services. Follow the instructions below to reset or change it.

Instructions

✅ How to Reset Your StarID Password

1. Go to the StarID Self Service Portal.

2. Select “Reset My Password.”

3. Choose a verification method:

   • Email Verification
     Enter the email linked to your StarID.
     📧 A verification code will be sent—you must have access to this email.
   • Security Questions
     Answer the questions if you previously set them up.
   • Verification Code (via Support)
     Contact HuskyTech if you need a code or cannot use the above methods.

4. Click Continue and follow the prompts.

5. Enter and confirm your new password.

6. Review and accept the Terms and Conditions, then click “Set Password.”

⚠️ Important Password Tips

• 🔐 Password Requirements

• Minimum length: 15 characters
  (Previously 8 — longer passwords increase security significantly)

• Expiration: Every 13 months
  (Previously every 180 days / ~6 months)

• Special characters: Not required anymore
  (You can still use them, but they’re optional)

• Forced resets:
  You may be required to change your password immediately if:

  • There are signs your account could be compromised

💡 Recommended Best Practice: Use a Passphrase

Instead of a short, complex password, use something longer and easier to remember:

• A full sentence, or
• A string of random words (4+ words)

• ✅ Example:

  MyDog8MyHomework!
  

  ✔ Benefits:

• Easier to remember
• Harder for attackers to guess or crack
• Your account will be locked after 10 failed login attempts within 10 minutes

🔓 If your account gets locked:

• Wait at least 10 minutes, OR
• Contact IT:
  • Submit a service request
  • Call the Service Desk

✅ Key Takeaways

• Use long pass phrases instead of short passwords
• You don’t need special characters, but length matters more
• Be mindful of repeated login attempts to avoid lockouts
• Contact IT if you’re locked out or suspect an issue

• Forgotten or Expired Passwords
  Use the “Forgot Password” or “Expired Password” options on the portal.
  If self-service fails, contact HuskyTech for assistance.

🖥️ Resetting Your Password on Different Devices

Windows Devices

On Campus (Recommended):

• Connect to the campus network.
• Reset your password—this ensures proper syncing.

Off Campus:

• If connected via Direct Access, VPN, or Office Connect:

  1. Change your password.
  2. Lock your computer.
  3. Unlock it using the new password.
     ⚠️ Do not restart or sign out.

• If not connected to campus systems:

  • Bring your device to campus and connect before changing your password.

Mac Devices

• Most off-campus Macs use local accounts, so password changes only affect services like Outlook, OneDrive, and other O365 apps.
• If your Mac uses your StarID to log in:
  • You must connect to the campus network before resetting your password.

💬 Need Help?

• 📞 Phone: 320-308-7000 (Option 3)
• 💬 Online Support: HuskyTech Support (chat available)
• 🌐 Support Info: https://www.stcloudstate.edu/its/huskytech