Bit Locker Recovery


Is your machine asking you for a  "Bit Locker Recovery Key?" 


  • Why?
    •  a USB device that has been plugged in and when the machine restarted it said that it was a threat and went into locked mode.
      • example: you put a flash drive in and then restarted the machine


  • How can I fix it?
    •  Remove all new devices and restart the machine.
      • This should clear the bit locker issue, but if not then a technician will have to get the recovery code, login with admin credentials, suspend Bit Locker, and then restart the machine. 









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Article ID: 148075
Mon 11/13/23 10:56 AM
Mon 11/13/23 11:05 AM