Introduction
Facilities Management is responsible for a wide range of activities, including cleaning, performing routine preventative maintenance and repairs, assisting with special event set-ups, clearing snow and ice, maintaining the grounds, and overseeing construction projects.
For prompt attention to urgent needs (such as a stuck elevator, alarm, urgent plumbing need, or spill) we ask that the Facilities Management front desk is called at 320-308-3166. This phone number is answered 24 hours a day, 7 days a week.
Non-urgent work requests can be submitted via our work request ticketing system https://services.stcloudstate.edu/TDClient/1919/Portal/Requests/ServiceCatalog?CategoryID=18251. The following Facilities Work Prioritization Guide will serve as a framework in how facilities work will be ranked.
CAMPUS OPERATIONS IMPACT
|
| Emergency Needs |
| Health and Safety Impacts |
| Snow Removal |
CAMPUS-WIDE IMPACT
|
| Campus Event Support |
| Capital Improvement Projects |
| Approved Department Moves / Space Realignments |
| Public Safety Improvements |
DIRECT STUDENT EXPERIENCE IMPACT
|
| Department Event Support |
| Classrooms |
| Residential Life Spaces |
| Student Experience Spaces (Study Areas, Student Union, Recreational, and Athletics Areas |
INDIVIDUAL IMPACT
|
| Department Offices |
| Individual Offices |