Facilities Management Work Prioritization Guide

Introduction

Facilities Management is responsible for a wide range of activities, including cleaning, performing routine preventative maintenance and repairs, assisting with special event set-ups, clearing snow and ice, maintaining the grounds, and overseeing construction projects.

 

For prompt attention to urgent needs (such as a stuck elevator, alarm, urgent plumbing need, or spill) we ask that the Facilities Management front desk is called at 320-308-3166. This phone number is answered 24 hours a day, 7 days a week.

 

Non-urgent work requests can be submitted via our work request ticketing system https://services.stcloudstate.edu/TDClient/1919/Portal/Requests/ServiceCatalog?CategoryID=18251. The following Facilities Work Prioritization Guide will serve as a framework in how facilities work will be ranked.

CAMPUS OPERATIONS IMPACT

Emergency Needs
Health and Safety Impacts
Snow Removal

CAMPUS-WIDE IMPACT

Campus Event Support
Capital Improvement Projects
Approved Department Moves / Space Realignments
Public Safety Improvements

DIRECT STUDENT EXPERIENCE IMPACT

Department Event Support
Classrooms
Residential Life Spaces
Student Experience Spaces (Study Areas, Student Union, Recreational, and Athletics Areas

INDIVIDUAL IMPACT

Department Offices
Individual Offices

 

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Details

Article ID: 152961
Created
Tue 9/17/24 10:36 AM
Modified
Mon 9/23/24 9:13 AM

Related Services / Offerings (4)

Custodial, cleaning requests, spills, emergency cleanup, light bulb replacements, etc.
Set up for events (furniture or equipment delivery), signage, crowd control, special requests
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Request state-owned office furniture and/or filing cabinets be moved.