Body
Introduction
St. Cloud State offers faculty and staff members access to campus files and resources while off-campus through various methods. VPN access is one of the methods available to faculty and staff who have a specific need for a secured connection to their work environment.
Through this VPN service, you will be able to access internal St. Cloud State services.
Requirements
- Be a current faculty/staff member with a valid StarID and password.
- Written approval from supervisor and ITS approval
- State-owned computer
- Windows 10 or newer. Mac OS X 10.11 or greater.
Authorization Request
You can request VPN access by filling out the VPN Request Form.
ITS will review the request. If the request is approved, access will be given.
Instructions
Connection to the VPN
-
The Cisco Secure Client application used to connect to the VPN. You may access the application by clicking your Start Button, finding the Cisco folder and clicking the Cisco Secure Client application.
-
Once you open the application, you will need to type the name of the VPN server (scsuremote.stcloudstate.edu) into the field in the AnyConnect VPN section of the application (to the left of the Connect button).
-
Next you will need to click the Connect button.
-
A new window will appear and you will need to select the SSLanyconnect group.
-
Another new window will appear and you will need to enter your Office 365 credentials (starid@minnstate.edu); this will allow you to connect inbound to the St. Cloud State network.
- The connected bubble will pop up if you enter in the correct credentials; you are now connected to the St. Cloud State network.
Disconnecting from the VPN
-
Once you are finished accessing the services available only through the VPN you will need to disconnect. To disconnect you will need to launch the Cisco Secure Client via the Start Menu or the system tray (bottom right of your screen) and click the Disconnect button.
-
Occasionally you might get a dialog box letting you know that the VPN client has been disconnected. It suggests that you clear your browser's cache which can be done in the options of your browser. This is to maintain the security of your user account and the files you accessed.
Troubleshooting
-
“Login Failed” – If you received this error, it means you are not using the correct StarID or password, please check your information or contact the HelpDesk at 320-308-7000 for assistance.
- “Login Denied” – If you received this error, it means you are not approved for VPN access. To get approval please complete the VPN Request Form and return it to the SCSU HelpDesk in the Miller Center, room B43. The HelpDesk will contact you within 5 business days regarding your request. If your request is approved, you will be notified. If you have any questions regarding installation or access, please contact the HelpDesk at 320-308-7000.