Remote Access and Work from Home Terminology

Introduction

Here is a common list of Remote Access and Work from Home terminology.

Instructions

Remote Desktop Service (RDS Web) – This is a web-based access tool that has been created so that those that do not have an office computer on campus to remote into can still access services like Uniface (ISRS), eServices applications (ARSA, SEMA4, SCUPPS) and is needed if you do not have an Access Point (AP) that was sent home with you to add to your networking. 

Audience: Targeted solution for sensitive data users. 

Requirements: Must access the Remote Desktop Connection from a University managed devices connected to campus via DirectAccess or VPN. 

Limitations: 

 

Direct Access (DA) – This is a secure connection that allows Windows 10 University managed devices to securely connect to the campus network. While enabled, the computer can connect to all stcloudstate.edu and campus.stcloudstate.edu applications, including Department Files, and Admin Files, office printers, and Software Center. Direct Access also allows software and security updates while the computer is off campus. 

Audience: All Windows 10 University managed devices. 

Requirements: Windows 10 operating system. 

Limitations: Access to EPM11 and some state services are currently not available. Please use Remote Desktop Services for access to secured services.  

 

Virtual Private Network (VPN) – VPN is primarily used on Macs to access campus resources like Dept. Files and Admin Files, printers, and other on-premises resources.  

Audience: Off campus Mac OS and other non-Windows 10 University managed devices. 

Requirements: Current operating system. 

Limitations: A limited number of VPN licenses are available. Windows computers should connect using Direct Access instead of VPN.

Remote Desktop Connection – This is a connection between a laptop/mobile device and a computer that is physically still on campus. Your technician may set up a desktop computer for you to remote into so you can work as though you were in your office. 

Audience: Targeted solution for employees that need more services than available via Direct Access, VPN, and Remote Desktop Services. 

Requirements: Must access the Remote Desktop Connection from a University managed device connected to campus via DirectAccess or VPN. 

Limitations: A limited number of physical desktops have been deployed. Each employee will use two computers; a desktop and a laptop.

AppsAnywhere/Campus Desktop – provides current students access to software from a personal device. 

Audience: Current students 

Requirements: Any computer or tablet running Windows 8 or newer, Mac OS 10 or newer 

Limitations:  We have limited resources for this service, and we want to reserve all resources for students. Faculty and staff are expected to use one of the other options to access software or services while off campus.  
 

Access Point (AP) - This is a networking device and there are two different types that were being issued. 

·                     The Wireless-Only AP is square, about 10 inches x 10 inches, which allows you to access campus resources form your home network through the HuskyNet Secure wireless. This gets plugged into your router in your house and does not replace your networking for personal devices but adds the ability for a state-owned laptop to connect to campus as though they were on campus. 

·                     The second type is a Wireless or Wired AP. It is rectangular in shape and smaller. The AP is connected to the modem in your home to allow state-owned desktop computers to access the campus network as though you were in your office. This does also broadcast a HuskyNet Secure wireless signal. 

Audience: Targeted solution for users with sensitive data users. 

Requirements: Device must be physically connected to a home router. 

Limitations: A limited number of physical access points have been deployed. 


Secure Desktop/Virtual Desktop Infrastructure (SVDI) – This is a cloud-based solution that provides access to a remote desktop environment like the AppsAnywhere service used by students for coursework. The solution is available from anywhere and does not require access to the campus network. 

Audience: Targeted solution for sensitive data users. 

Requirements: The Microsoft Authenticator app must be installed on a mobile iOS or Android device to provide a Multi-Factor Authentication code. 

Limitations: A limited number of virtual desktops have been deployed. 

Mobile HotSpot – This is a portable device that will provide access to the Internet.  

Audience: Faculty, Staff, or students who do not have and cannot get a reliable high-speed internet connection off campus.  

Requirements: Any computer or tablet running Windows 8 or newer, Mac OS 10 or newer, or Linux. 

Limitations:  May be a monthly limit to the amount of data that can be streamed each month 


Wireless adapter  – This can be inserted into a desktop computer to allow it to access a wireless network.

Audience: Faculty, Staff, or students who have a desktop and needs access to a wireless network. 

Requirements: Any computer or tablet running Windows 10 or newer, Mac OS 10 or newer, or Linux. Additional drivers may need to be installed by someone with admin credentials for the computer.