Employee Remote Desktop Services/RDWeb

Introduction

 

RDS is required to access secure Systems Office resources while off campus, including: ISRS, ImageNow Experience (web), Web Accounting, Marketplace, BlueZone, CAPS server, EPM11, etc.

https://scsuremotedesktop.campus.stcloudstate.edu/RDWeb

 

Requirements to access RDS:

  • State-owned Windows PCs: Direct Access (DA)

  • State-owned Mac OS: VPN & Microsoft Remote Desktop installed

Notes:

  • NO personal devices will have access to RDS.

  • Mac users can go to Self Service->Utilities to download Microsoft Remote Desktop. Contact your campus technician for access to VPN.

  • This resource is intended for limited use. Only web browsers (Chrome and Firefox), EPM11, and the ISRS Uniface applications are installed.

  • When using ISRS Uniface, use the ISRS application in the Start Menu.

  • The ImageNow client software does not work off campus. If you need ImageNow, you will need to use the web version. Please contact your supervisor or technician to get the web address.

  • If you export data or a spreadsheet, please save it to a network folder, then minimize the RDS window and access the data from your computer.

 

 

Instructions

To CONNECT to RDS:

  • Navigate to https://scsuremotedesktop.campus.stcloudstate.edu/RDWeb and enter your username/password.
    * the user name  no longer has to be in this format: “stcloudstate\followed by StarID, for example “stcloudstate\aa1234bb”.  You can login using your StarID only, in the starID/username field.

  • Once authenticated, you should see an option for 'Employee Remote Desktop'

http://www.stcloudstate.edu/its/_files/images/rightnow/remotedesktop/rdp2a.png

  • Click on 'Employee Remote Desktop' and you should see an option to download a .rdp file or open it in Remote Desktop Connection.

(this may vary slightly from one browser to the next.)

http://www.stcloudstate.edu/its/_files/images/rightnow/remotedesktop/rdp3.jpg

  • Upon opening the .rdp file there will be a security pop-up asking if you trust the remote connection. Click Connect.

http://www.stcloudstate.edu/its/_files/images/rightnow/remotedesktop/rdptrust.png

  • From here you will be asked to authenticate again.  If you are on a domain joined computer, logged in with the same credentials you want to use, just enter your password and click 'OK'

  • A new window will open into your remote session.


To DISCONNECT from RDS:
 

  • Click on Start menu

  • Click the Power Button

  • Select Disconnect


 

  • You can also disconnect by clicking the 'X' on the Remote Desktop title bar on the top of the session window.

http://www.stcloudstate.edu/its/_files/images/rightnow/remotedesktop/rdpbanner.jpg


 

  • When going this route you will get a disconnect notification informing you that any programs left open will continue to run after you disconnect.

(BEFORE clicking 'OK' - LOG OUT FROM & CLOSE ALL OPEN PROGRAMS)


 

http://www.stcloudstate.edu/its/_files/images/rightnow/remotedesktop/disconnectnotification.png


 

We strongly advise employees to log out of, and close all open programs used during each session. This is both for security reasons and to keep the server load as light as possible.