Employee Remote Desktop Services/RDWeb



RDWeb is required to access secure Systems Office resources while off campus, including: ISRS, Perceptive Experience (web version of ImageNow), Web Accounting, Marketplace, BlueZone, CAPS server, etc.



Requirements to access RDWeb:

  • State-owned Windows PC must be connected to the domain and Direct Access (DA) must be working properly 

  • State-owned Mac OS must have VPN & Microsoft Remote Desktop installed

  • The user must be a current faculty or staff member (not available for student employees)


  • NO personal devices will have access to RDWeb.

  • State-owned Windows PCs that are not domain-joined will be unable to connect to RDWeb without using a wireless access point.

  • Mac users can go to Self Service->Utilities to download Microsoft Remote Desktop. Contact your campus technician for access to VPN.

  • This resource is intended for limited use. Only web browsers (Chrome and Firefox), EPM11, and the ISRS Uniface applications are installed.

  • When using ISRS Uniface, use the ISRS application in the Start Menu.

  • The Perceptive Content (aka ImageNow) client software does not work off-campus. If you need Perceptive Content, you will need to use the web version or use a wireless access point. Please contact your supervisor or technician to get the web address.

  • If you export data or a spreadsheet, please save it to a network folder, then minimize the RDS window and access the data from your computer.

  • Students and student employees who need remote access are encouraged to use AppsAnywhere






  • Click on 'Employee Remote Desktop' and you should see an option to download a .rdp file or open it in Remote Desktop Connection.

(this may vary slightly from one browser to the next.)


  • Upon opening the .rdp file, a security pop-up menu will ask if you trust the remote connection. Click Connect.


  • You will be asked to authenticate again. 

    • If you are on a domain-joined computer, logged in with the same credentials you want to use, just enter your password and click 'OK'

    • If you are on a cloud-connected, state-owned Windows computer, when asked for your PIN, click "More choices".

    • Then, click "Use a different account".

    • You will be asked for your email address, but DO NOT type your email address. Instead, use this format: stcloudstate\StarID

  • A new window will open into your remote session.


  • Click on Start menu

  • Click the Power Button

  • Select Disconnect


  • You can also disconnect by clicking the 'X' on the Remote Desktop title bar on the top of the session window.



  • When going this route you will get a disconnect notification informing you that any programs left open will continue to run after you disconnect.





We strongly advise employees to log out of, and close all open programs used during each session. This is both for security reasons and to keep the server load as light as possible.




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Article ID: 117051
Fri 9/25/20 3:29 PM
Mon 4/15/24 10:23 AM

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