Introduction
How to log into ISRS and basic troubleshooting
Instructions
To log into ISRS (Uniface) you will use your StarID and password.
 
Troubleshooting common issues:
	- On a Domain Device:
	
		- If you don't see the ISRS icon on the desktop
		
			- Was the computer asleep when you arrived on campus
			
				- If yes sign out of the computer and then sign on using a wired connection and the script will then run
 
			
			 
			- if you logged in and are only using wireless wifi, you will need to sign out and back in onto a wired connection for it to run
 
		
		 
	
	 
	- A Student logged in as a student will not get the icon, they will need to use the supplemental account that has access to ISRS.
 
	- ISRS off campus
	
		- You will need to use one of the following 
		
			- Direct access and RDWeb
 
			- Access point
 
			-  contact your tech on how to manually run the script
 
		
		 
	
	 
	- Entra Device
	
	
 
	- If you need to reset your starID password you can contact MinnState HelpDesk. Or at 877-466-6728.