Changing Zoom Phone Ringtone Settings

Introduction

You can customize your ringtone settings for Zoom phone services, including ringtones and volume through the Zoom desktop application.

*Please note that St. Cloud State University is currently in the process of transitioning all employees from the current phone system to the Zoom phone service between December 2022 and June 2023. This article applies only to those who have been moved to the Zoom phone service. Learn more about this project on the Zoom webpage. 

Question

How do I change my Zoom phone's ringtone settings? 

Answer

You can change your ringtone settings for your Zoom Phone through the Zoom desktop application. For instructions on updating ringtone settings on mobile devices, see Guiding Tech's online article, "How to Change Zoom App Ringtone and Notification Sound". 

Follow the steps below to update ringtone settings through the Zoom desktop application:

1. Open the Zoom desktop application and sign in, if needed 

2. Click on your profile on the upper right-hand side in the Zoom application (you should see your initials listed)

3. Select Settings, then select Audio, then scroll down to the Ringtones section. You will have options to adjust volumes for ringtones and call waiting, and adjust ringtones for meetings, your extension, your direct number and individual contacts. You can preview ringtones by selecting the playbutton after the title of the ringtone. 

Submit a request for help

 

 

 

 

Print Article

Related Articles (13)

Checking Voicemails on Zoom Phone
Employees can manage voicemails on their Zoom Phone through the Zoom desktop application. Employees using a physical phone can also use the physical phone to manage their voicemails. This article describes how employees will be notified of voicemails through their SCSU email and Zoom desktop application, and provides instructions for managing voicemails using the Zoom desktop application and physical phones.
Editing Your Profile in Zoom
You can edit your profile in Zoom, including your profile picture, first and last names, display name, pronouns and pronoun sharing options, and more through the Zoom web portal.
Getting Started with Zoom Phones
This article provides a list of items that new Zoom Phone users should complete as soon as possible once notified to do so by the IT department.
Making a Call on Zoom Phone
Zoom Phones offers St. Cloud State employees the ability to make and receive calls using their work computer, their mobile phone and more. This article describes the instructions for making a call on an employee's Zoom Phone from an SCSU-issued work computer.
Managing Call Handling/Voicemail Settings for Zoom Phones
Employees can customize their Zoom Phone call handling and voicemail settings, including their voicemail greeting, from the Minnesota State Zoom web portal. This article covers some of the key settings related to call handling and voicemail.
Managing Emergency and Personal Addresses for Zoom Phones
The emergency address is provided to first responders when dialing an emergency number. Through Zoom, employees can and should update their emergency address to match their current work location. Employees can enter multiple addresses so that the emergency address can be updated if an employee is working at a different work location than usual (e.g. working remotely).
Receiving a Call on Zoom Phone
Zoom Phones offers St. Cloud State employees the ability to make and receive calls using their work computer, their mobile phone and more. This article describes the instructions for receiving a call on an employee's Zoom Phone from an SCSU-issued work computer.
Receiving an SMS Text Message on Zoom Phone
Zoom Phones offers St. Cloud State employees the ability to send and receive SMS text messages using their work computer, their mobile phone and more. This article describes the notifications and instructions for viewing an SMS text message received on an employee's Zoom Phone on an SCSU-issued work computer.
Sending SMS Text Messages on Zoom Phone
Zoom Phones offers St. Cloud State employees the ability to send and receive SMS text messages using their work computer, their mobile phone and more. This article describes the instructions for sending an SMS text message on an employee's Zoom Phone from an SCSU-issued work computer.
Setting Area Code for Zoom Phones
You can set your work phone number's area code to make local calls without having to enter an area code first.
Transferring a Call on Zoom Phone
Zoom phone offers call transfer features that allow phone users to transfer calls and use preferred transfer methods through the Zoom desktop application.
Using Do Not Disturb Feature on Zoom Phone
You can enable/disable Do Not Disturb (DND) and change your DND settings for your Zoom Phone through the Zoom desktop application.
Viewing, Setting and Resetting Voicemail PIN on Zoom Phone
Employees using a physical phone with the Zoom Phone service can set a voicemail pin to check voicemails using the physical phone. This article describes provides instructions for viewing, setting and resetting voicemail PINs on Zoom Phones from the Minnesota State Zoom web portal.

Related Services / Offerings (1)

Phone Support
Request information or support for employee phones and phone/voicemail services at St. Cloud State.