My Recently Visited Services
Request information or advice related to information technology services at SCSU.
Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".
Request training from IT services. IT can provide training on a range of services, including but not limited to: Security awareness, software, teaching and learning technologies, project management/Agile and LEAN.
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
Submit a Space Check-In to confirm a workspace is ready for occupancy and document its condition, furnishings and functionality at move-in.
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Request setup of customer-facing computer in a public space with limited functionality allowing restricted access to specific websites or applications.
Ask about on campus housing options, meal plans and daily living on campus at SCSU
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
Ask about academic advising, orientation, satisfactory academic progress, degree audit reports, registration for classes and more
The ability for someone who does not have a StarID and password to ask a question.
Request a new group email distribution list that pulls from a data source (e.g. ISRS), or a change to an existing list.
Request information about bargaining units/unions, Fair Labor Standards Act (FLSA), work shifts, scheduling and overtime.
Contact SCSU for non-emergency questions or requests not related to computing and technology, human resources or student services
Submit information regarding St. Cloud State University's social media accounts
Submit a request for help with EAB Navigate, including access, login assistance, and resources or support (such as training or guidance on specific features).
Custodial, cleaning requests, spills, emergency cleanup, light bulb replacements, etc.
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
We want to hear from you! Let us know how we're doing - what are we doing well, and what can do to improve IT services at SCSU?
Request the move and setup of computers, printers, accessories, phones and other technology equipment to another location.
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Request the removal of an individual’s electronic and/or physical (key) building access.