My Recently Visited Services
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
Request state-owned office furniture and/or filing cabinets be moved.
Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate the equipment. If this is an urgent classroom support issue, please call us at 320-308-7000 and select the option for classroom support.
Custodial, cleaning requests, spills, emergency cleanup, light bulb replacements, etc.
Request information or support for employee Zoom lines and phone/voicemail services at St. Cloud State.
Ask about the resources available to faculty and students to prepare for online education
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Request electronic and/or physical (key) building access.
Request information or advice related to information technology services at SCSU.
Request a list of an employee's physical key or card swipe building access.
The University is moving to a standardized fleet of modern networked multifunction printers (MFPs), replacing older desktop and USB printers. Faculty and staff may request a desktop/USB printer exception only when networked options cannot meet specific technical needs, such as incompatibility with legacy systems or specialized equipment
Access most academic software for personal use online through "On the Hub" (https://stcloudstate.onthehub.com/WebStore/Welc... Sign-in to "On the Hub" with your StarID and password. Other software options are listed on https://www.stcloudstate.edu/its/services/softw...
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
Request information about being newly employed at St. Cloud State University.
Request information about Employee Appreciation Events
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Request a change or enhancement to an existing business application or service.
Submit a Space Check-In to confirm a workspace is ready for occupancy and document its condition, furnishings and functionality at move-in.
Request new wired network port or request for a network port to be moved to a different area in the office.
Request remote access to secure applications or services, or request assistance with connecting to secure applications while off-campus.
Request the creation of electronic forms, workflows, reports and/or business process improvement through digitalization.
Request the use of the Innovation Hub to host a workshop, presentation, class or event; or ask other questions about the Innovation Hub.
Schedule a walk-through of the equipment with one of our Media Service technicians before your class or event to ensure you are comfortable with the technology that is offered in the room.