My Recently Visited Services
Request the use of the Innovation Hub to host a workshop, presentation, class or event; or ask other questions about the Innovation Hub.
Ask about eligibility and applying for financial aid, completing the FAFSA, types of aid, and student loan management
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
Request information about Employee Appreciation Events
Request information or support for employee Zoom lines and phone/voicemail services at St. Cloud State.
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Request state-owned office furniture and/or filing cabinets be moved.
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
Request the creation of electronic forms, workflows, reports and/or business process improvement through digitalization.
Contact SCSU for non-emergency questions or requests not related to computing and technology, human resources or student services
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
Request information or ask questions related to summer hours.
Submit a request for help with EAB Navigate, including access, login assistance, and resources or support (such as training or guidance on specific features).
Request information about benefits and/or compensation related to early retirement or separation offers (BESIs).
For Emergency or Urgent Requests, please call 320-308-3166
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
The ability for someone who does not have a StarID and password to report a non-emergency repair request or ask a question.
Initiate a request to obtain software using University funds and/or to be used on University-owned devices. This includes free software that will be used on University-owned devices. Include software request process information.
Ask about eligibility requirements, applications, registration, advising, orientation and more
Ask about customized training, conferences, events, professional development, lifelong learning, and more
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Set up for events (furniture or equipment delivery), signage, crowd control, special requests
Request usage analytics for SCSU-hosted web services and applications.