My Recently Visited Services
Ask questions or report issues/concerns about Minnesota State’s NextGen Project or issues with the Workday system.
Request electronic and/or physical (key) building access.
Request a change or enhancement to an existing business application or service.
Request information or advice related to information technology services at SCSU.
Ask about undergraduate admissions processing, student records, enrollment and degree verifications, diplomas, course schedule information, course registration, transfer credit evaluation, veterans' educational benefits, teacher licensure application processing, the interactive degree audit and more
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
Request technical support for state-owned computers, printers, etc.
Initiate a request to obtain software using University funds and/or to be used on University-owned devices. This includes free software that will be used on University-owned devices. Include software request process information.
To request the combination of multiple course sections into one D2L Brightspace course, use the D2L course request application.
Request information about or assistance with employee training.
Ask about eligibility and applying for financial aid, completing the FAFSA, types of aid, and student loan management
Report a technology issue with software, wifi, devices, etc., or request information from HuskyTech/Information Technology Services.
Report an IT service that is not working properly, including a service that appears broken or a reduction in the quality of an IT service.
Ask about customized training, conferences, events, professional development, lifelong learning, and more
Submit a request for help with EAB Navigate, including access, login assistance, and resources or support (such as training or guidance on specific features).
Request the creation of electronic forms, workflows, reports and/or business process improvement through digitalization.
Custodial, cleaning requests, spills, emergency cleanup, light bulb replacements, etc.
Request a change to information on St. Cloud State University's public website.
Request IT security assistance for confidential matters including but not limited to investigations, litigation, hold requests, compliance (HIPAA, PCI, etc.), requests for confidential information
Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Request a new group email distribution list that pulls from a data source (e.g. ISRS), or a change to an existing list.