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For Emergency or Urgent Requests, please call 320-308-3166
Ask about undergraduate admissions processing, student records, enrollment and degree verifications, diplomas, course schedule information, course registration, transfer credit evaluation, veterans' educational benefits, teacher licensure application processing, the interactive degree audit and more
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate the equipment. If this is an urgent classroom support issue, please call us at 320-308-7000 and select the option for classroom support.
Request information about working for St. Cloud State University.
Request assistance with verifying employment for a current or former St. Cloud State University employee.
Initiate a request to obtain software using University funds and/or to be used on University-owned devices. This includes free software that will be used on University-owned devices. Include software request process information.
To request the combination of multiple course sections into one D2L Brightspace course, use the D2L course request application.
Let University Communications know that you are interested in serving as a subject matter expert for discussions with the media
Initiate a request to purchase technology hardware (e.g. computers, monitors) or technology accessories (e.g. wireless headset or microphone) using University funds.
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Request new wired network port or request for a network port to be moved to a different area in the office.
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
Request information about or assistance with personnel management.
Request the removal of an individual’s electronic and/or physical (key) building access.
Request access to IT-hosted services, system, data, or shared mailbox; or get assistance with access issues or questions. Request modification or removal of access to technology services, systems or data.
Request support for an issue you've experienced using a library resource or service.
Access most academic software for personal use online through "On the Hub" (https://stcloudstate.onthehub.com/WebStore/Welc... Sign-in to "On the Hub" with your StarID and password. Other software options are listed on https://www.stcloudstate.edu/its/services/softw...
Request training from IT services. IT can provide training on a range of services, including but not limited to: Security awareness, software, teaching and learning technologies, project management/Agile and LEAN.
Request data be integrated into an application or data warehouse used at St. Cloud State University.
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
Set up for events (furniture or equipment delivery), signage, crowd control, special requests
Ask about customized training, conferences, events, professional development, lifelong learning, and more