My Recently Visited Services
Request technical support for state-owned computers, printers, etc.
Set up for events (furniture or equipment delivery), signage, crowd control, special requests
Ask about major decision, resume writing, internships, jobs, career preparation and other career-related topics
Find helpful articles and answers about SCSU services using the searchable Knowledge Base.
Ask about the resources available to faculty and students to prepare for online education
Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".
Request a modification to your Preferred Name
Ask about eligibility and applying for financial aid, completing the FAFSA, types of aid, and student loan management
Request IT security assistance for confidential matters including but not limited to investigations, litigation, hold requests, compliance (HIPAA, PCI, etc.), requests for confidential information
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Request design, photography, digital signage, video, story and other communication services at St. Cloud State University
Report a technology issue with software, wifi, devices, etc., or request information from HuskyTech/Information Technology Services.
Report an IT service that is not working properly, including a service that appears broken or a reduction in the quality of an IT service.
Ask about applying for student jobs at SCSU, graduate assistantships, work study, payroll, timesheets, policies and more
Submit a report or ask questions regarding a respectful workplace complaint
Request assistance with HR-related questions not already listed within the list of HR services.
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
Request information about being newly employed at St. Cloud State University.
Request information about leave, Family and Medical Leave Act (FMLA) and/or the Americans with Disabilities Act (ADA), and other accommodations
Request information about bargaining units/unions, Fair Labor Standards Act (FLSA), work shifts, scheduling and overtime.
Ask questions or report issues/concerns about Minnesota State’s NextGen Project or issues with the Workday system.
The ability for someone who does not have a StarID and password to report a non-emergency repair request or ask a question.
Request access to IT-hosted services, system, data, or shared mailbox; or get assistance with access issues or questions. Request modification or removal of access to technology services, systems or data.