My Recently Visited Services
Request technical support for state-owned computers, printers, etc.
Submit information regarding St. Cloud State University's social media accounts
Request access to IT-hosted services, system, data, or shared mailbox; or get assistance with access issues or questions. Request modification or removal of access to technology services, systems or data.
Ask questions or report issues/concerns about Minnesota State’s NextGen Project or issues with the Workday system.
Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate the equipment. If this is an urgent classroom support issue, please call us at 320-308-7000 and select the option for classroom support.
Request design, photography, digital signage, video, story and other communication services at St. Cloud State University
Request the use of the Innovation Hub to host a workshop, presentation, class or event; or ask other questions about the Innovation Hub.
Request assistance with verifying employment for a current or former St. Cloud State University employee.
Request usage analytics for SCSU-hosted web services and applications.
Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".
Submit a request for help with EAB Navigate, including access, login assistance, and resources or support (such as training or guidance on specific features).
Ask about undergraduate admissions processing, student records, enrollment and degree verifications, diplomas, course schedule information, course registration, transfer credit evaluation, veterans' educational benefits, teacher licensure application processing, the interactive degree audit and more
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
Ask about academic advising, orientation, satisfactory academic progress, degree audit reports, registration for classes and more
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Request a new group email distribution list that pulls from a data source (e.g. ISRS), or a change to an existing list.
Request support for an issue you've experienced using a library resource or service.
Schedule a walk-through of the equipment with one of our Media Service technicians before your class or event to ensure you are comfortable with the technology that is offered in the room.
Custodial, cleaning requests, spills, emergency cleanup, light bulb replacements, etc.
Ask about graduate student services and resources, how to apply for admission and more
Request additional printing points for the semester.
Ask about eligibility and applying for financial aid, completing the FAFSA, types of aid, and student loan management
Request electronic and/or physical (key) building access.