My Recently Visited Services
Request electronic and/or physical (key) building access.
Submit a request for help with EAB Navigate, including access, login assistance, and resources or support (such as training or guidance on specific features).
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
Access most academic software for personal use online through "On the Hub" (https://stcloudstate.onthehub.com/WebStore/Welc... Sign-in to "On the Hub" with your StarID and password. Other software options are listed on https://www.stcloudstate.edu/its/services/softw...
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Request a blank course shell for a group, training or other need. Courses in ISRS with an assigned instruction will automatically have a D2L course shell created for that course and do not need a request.
Request the use of the Innovation Hub to host a workshop, presentation, class or event; or ask other questions about the Innovation Hub.
Request support for an issue you've experienced using a library resource or service.
Welcome to the TDX Service Request page, your one-stop solution for all ticketing needs within Team Dynamix. Whether you need assistance with existing TDX items or wish to request new ones, our dedicated team is here to support you.
Captions help students who are hard of hearing, improve comprehension for English Language Learners and those with cognitive challenges, and support viewing in sound-sensitive environments. To request captions for instructional materials for fall semester 2020 or spring semester 2021, please fill out the online captioning request form (https://www.stcloudstate.edu/its/services/media... or contact captions@stcloudstate.edu for more information.
Request information or advice related to information technology services at SCSU.
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
To request the combination of multiple course sections into one D2L Brightspace course, use the D2L course request application.
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Request the installation of software to be used on a University-owned device. For your convenience, faculty and staff can easily download and manage many software applications through a software management system already available on your University-owned computers (Software Center for Windows, and SCSU Self-Service for Mac computers).
Ask about eligibility and applying for financial aid, completing the FAFSA, types of aid, and student loan management
For Emergency or Urgent Requests, please call 320-308-3166
We want to hear from you! Let us know how we're doing - what are we doing well, and what can do to improve IT services at SCSU?
Ask about customized training, conferences, events, professional development, lifelong learning, and more
Request access to IT-hosted services, system, data, or shared mailbox; or get assistance with access issues or questions. Request modification or removal of access to technology services, systems or data.
Initiate a request to obtain software using University funds and/or to be used on University-owned devices. This includes free software that will be used on University-owned devices. Include software request process information.