My Recently Visited Services
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate the equipment. If this is an urgent classroom support issue, please call us at 320-308-7000 and select the option for classroom support.
The ability for someone who does not have a StarID and password to ask a question.
Schedule a walk-through of the equipment with one of our Media Service technicians before your class or event to ensure you are comfortable with the technology that is offered in the room.
Request assistance with payroll issues (e.g. missing paycheck).
Ask about eligibility requirements, applications, registration, advising, orientation and more
Custodial, cleaning requests, spills, emergency cleanup, light bulb replacements, etc.
Request data be integrated into an application or data warehouse used at St. Cloud State University.
Request a shared mailbox (SCSU email account that can be used by multiple people).
Request electronic and/or physical (key) building access.
Ask about undergraduate admissions processing, student records, enrollment and degree verifications, diplomas, course schedule information, course registration, transfer credit evaluation, veterans' educational benefits, teacher licensure application processing, the interactive degree audit and more
Ask about applying, admission requirements, application deadlines, cost, scholarships, transfer credits and more
Ask about eligibility and applying for financial aid, completing the FAFSA, types of aid, and student loan management
Ask about applying for student jobs at SCSU, graduate assistantships, work study, payroll, timesheets, policies and more
Initiate a request to purchase technology hardware (e.g. computers, monitors) or technology accessories (e.g. wireless headset or microphone) using University funds.
Access most academic software for personal use online through "On the Hub" (https://stcloudstate.onthehub.com/WebStore/Welc... Sign-in to "On the Hub" with your StarID and password. Other software options are listed on https://www.stcloudstate.edu/its/services/softw...
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".
Request IT security assistance for confidential matters including but not limited to investigations, litigation, hold requests, compliance (HIPAA, PCI, etc.), requests for confidential information
Ask about on campus housing options, meal plans and daily living on campus at SCSU
Request information about benefits and/or compensation.
Set up for events (furniture or equipment delivery), signage, crowd control, special requests
Request the removal of an individual’s electronic and/or physical (key) building access.