My Recently Visited Services
Welcome to the TDX Service Request page, your one-stop solution for all ticketing needs within Team Dynamix. Whether you need assistance with existing TDX items or wish to request new ones, our dedicated team is here to support you.
Contact SCSU for non-emergency questions or requests not related to computing and technology, human resources or student services
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Request access to IT-hosted services, system, data, or shared mailbox; or get assistance with access issues or questions. Request modification or removal of access to technology services, systems or data.
Custodial, cleaning requests, spills, emergency cleanup, light bulb replacements, etc.
Report a technology issue with software, wifi, devices, etc., or request information from HuskyTech/Information Technology Services.
Report an IT service that is not working properly, including a service that appears broken or a reduction in the quality of an IT service.
Request the use of the Innovation Hub to host a workshop, presentation, class or event; or ask other questions about the Innovation Hub.
Request information or support for employee Zoom lines and phone/voicemail services at St. Cloud State.
To request the combination of multiple course sections into one D2L Brightspace course, use the D2L course request application.
Request electronic and/or physical (key) building access.
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Captions help students who are hard of hearing, improve comprehension for English Language Learners and those with cognitive challenges, and support viewing in sound-sensitive environments. To request captions for instructional materials for fall semester 2020 or spring semester 2021, please fill out the online captioning request form (https://www.stcloudstate.edu/its/services/media... or contact captions@stcloudstate.edu for more information.
Ask about on campus housing options, meal plans and daily living on campus at SCSU
Access most academic software for personal use online through "On the Hub" (https://stcloudstate.onthehub.com/WebStore/Welc... Sign-in to "On the Hub" with your StarID and password. Other software options are listed on https://www.stcloudstate.edu/its/services/softw...
Find helpful articles and answers about SCSU services using the searchable Knowledge Base.
Request a technology upgrade to a conference room, classroom, auditorium, or event space from IT.
Ask questions or report issues/concerns about Minnesota State’s NextGen Project or issues with the Workday system.
Ask about eligibility and applying for financial aid, completing the FAFSA, types of aid, and student loan management
Request training from IT services. IT can provide training on a range of services, including but not limited to: Security awareness, software, teaching and learning technologies, project management/Agile and LEAN.
Request additional printing points for the semester. Please submit this form only if you are requesting additional points because you have reached your original printing allotment. If you are experiencing printing issues (e.g., errors, printer malfunctions), do not use this form. Instead, contact HuskyTech for assistance. Requests are typically processed within 24 business hours, Monday through Friday. Requests submitted after 4:00 p.m. on Friday or during the weekend will begin processing on the next business day, Monday. University holidays and closures may affect processing times.
Request information about bargaining units/unions, Fair Labor Standards Act (FLSA), work shifts, scheduling and overtime.
Request support for an issue you've experienced using a library resource or service.