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Request a list of an employee's physical key or card swipe building access.


Request state-owned office furniture and/or filing cabinets be moved.


Ask about applying, admission requirements, application deadlines, cost, scholarships, transfer credits and more


For Emergency or Urgent Requests, please call 320-308-3166


Initiate a request to obtain software using University funds and/or to be used on University-owned devices. This includes free software that will be used on University-owned devices. Include software request process information.


Request remote access to secure applications or services, or request assistance with connecting to secure applications while off-campus.


Request the retrieval of University-owned technology equipment from an on-campus location. University-owned equipment can also be dropped off in HuskyTech (Miller Center 201 Service Desk).


Request information about or assistance with personnel management.


Request information about retirement from St. Cloud State University.


Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.


Ask about applying, admission requirements, application deadlines, cost, scholarships, transfer credits, English language requirements and more


Request training from IT services. IT can provide training on a range of services, including but not limited to: Security awareness, software, teaching and learning technologies, project management/Agile and LEAN.


Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate the equipment. If this is an urgent classroom support issue, please call us at 320-308-7000 and select the option for classroom support.


Initiate a request to purchase technology hardware (e.g. computers, monitors) or technology accessories (e.g. wireless headset or microphone) using University funds.


Request information about bargaining units/unions, Fair Labor Standards Act (FLSA), work shifts, scheduling and overtime.


We want to hear from you! Let us know how we're doing - what are we doing well, and what can do to improve IT services at SCSU?


Custodial, cleaning requests, spills, emergency cleanup, light bulb replacements, etc.


Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more


For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.

If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.