My Recently Visited Services
Request information about or assistance with personnel management.
Request information about benefits and/or compensation.
Schedule a walk-through of the equipment with one of our Media Service technicians before your class or event to ensure you are comfortable with the technology that is offered in the room.
Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate the equipment. If this is an urgent classroom support issue, please call us at 320-308-7000 and select the option for classroom support.
Request information about benefits and/or compensation related to early retirement or separation offers (BESIs).
Request data be integrated into an application or data warehouse used at St. Cloud State University.
Request information about working for St. Cloud State University.
Custodial, cleaning requests, spills, emergency cleanup, light bulb replacements, etc.
For Emergency or Urgent Requests, please call 320-308-3166
Request information about employment and benefits at St. Cloud State University.
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
The ability for someone who does not have a StarID and password to ask a question.
Answers to questions and get timely repairs of issues related to esports
All work-related injuries must be reported to the employee's supervisor or by contacting Human Resources at 320-308-3203 within 24 hours of the date/time of the injury, at which time the supervisor, along with the injured employee, will need to complete the Incident/Injury/Illness Data Form (IDF) and the Supplemental Details Form.
If the injury is critical, call 911 (9-911 from campus phones).
If the injury is life-threatening or fatal, Human Resources must be notified immediately. If you cannot reach a Human Resources representative, contact Public Safety at 320-308-3333 immediately.
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
Request a new group email distribution list that pulls from a data source (e.g. ISRS), or a change to an existing list.
Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".
Request assistance after departing from St. Cloud State University.
Captions help students who are hard of hearing, improve comprehension for English Language Learners and those with cognitive challenges, and support viewing in sound-sensitive environments. To request captions for instructional materials for fall semester 2020 or spring semester 2021, please fill out the online captioning request form (https://www.stcloudstate.edu/its/services/media... or contact captions@stcloudstate.edu for more information.
Set up for events (furniture or equipment delivery), signage, crowd control, special requests
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Use this form to report non-emergency accessibility concerns affecting access to college services, facilities, websites, or programs. Reports support ongoing efforts to remove barriers and enhance accessibility across campus.