My Recently Visited Services
Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate the equipment. If this is an urgent classroom support issue, please call us at 320-308-7000 and select the option for classroom support.
Ask about on campus housing options, meal plans and daily living on campus at SCSU
Find helpful articles and answers about SCSU services using the searchable Knowledge Base.
Ask about graduate student services and resources, how to apply for admission and more
Request information about independent contractors and volunteers.
Request information about leave, Family and Medical Leave Act (FMLA) and/or the Americans with Disabilities Act (ADA), and other accommodations
Initiate a request to obtain software using University funds and/or to be used on University-owned devices. This includes free software that will be used on University-owned devices. Include software request process information.
For Emergency or Urgent Requests, please call 320-308-3166
Request information about or assistance with employee training.
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Request electronic and/or physical (key) building access.
Request assistance with HR-related questions not already listed within the list of HR services.
Request new wired network port or request for a network port to be moved to a different area in the office.
Request assistance with payroll issues (e.g. missing paycheck).
Ask about academic advising, orientation, satisfactory academic progress, degree audit reports, registration for classes and more
Ask about applying, admission requirements, application deadlines, cost, scholarships, transfer credits, English language requirements and more
Ask about eligibility and applying for financial aid, completing the FAFSA, types of aid, and student loan management
Request a new group email distribution list that pulls from a data source (e.g. ISRS), or a change to an existing list.
Request training from IT services. IT can provide training on a range of services, including but not limited to: Security awareness, software, teaching and learning technologies, project management/Agile and LEAN.
Request the creation of electronic forms, workflows, reports and/or business process improvement through digitalization.
Request information or advice related to information technology services at SCSU.
Submit What's Happening content to University Communications.
Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".