My Recently Visited Services
Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".
Find helpful articles and answers about SCSU services using the searchable Knowledge Base.
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
Request information about bargaining units/unions, Fair Labor Standards Act (FLSA), work shifts, scheduling and overtime.
Request information about independent contractors and volunteers.
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Request usage analytics for SCSU-hosted web services and applications.
Custodial, cleaning requests, spills, emergency cleanup, light bulb replacements, etc.
Request information or advice related to information technology services at SCSU.
Submit a report or ask questions regarding a respectful workplace complaint
Ask about graduate student services and resources, how to apply for admission and more
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Request assistance with HR-related questions not already listed within the list of HR services.
For Emergency or Urgent Requests, please call 320-308-3166
Request a blank course shell for a group, training or other need. Courses in ISRS with an assigned instruction will automatically have a D2L course shell created for that course and do not need a request.
Request access to IT-hosted services, system, data, or shared mailbox; or get assistance with access issues or questions. Request modification or removal of access to technology services, systems or data.
Request a modification to your Preferred Name
Ask about eligibility requirements, applications, registration, advising, orientation and more
Request a guest login be created for a seminar, training or other event with non-SCSU faculty, staff or student presenters, or attendees requiring credentials to use on campus technology. As an alternative, SCSU Public Wi-Fi is available.
Submit a request for help with EAB Navigate, including access, login assistance, and resources or support (such as training or guidance on specific features).
Request electronic and/or physical (key) building access.
Submit What's Happening content to University Communications.
Request technical support for state-owned computers, printers, etc.