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Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Ask about major decision, resume writing, internships, jobs, career preparation and other career-related topics
Ask about applying, admission requirements, application deadlines, cost, scholarships, transfer credits and more
Ask about applying for student jobs at SCSU, graduate assistantships, work study, payroll, timesheets, policies and more
For faculty and staff who use TDX ticketing applications to request a new TDX item or make changes to an existing TDX application/item. This is not for general IT support.
Request the installation of software to be used on a University-owned device. For your convenience, faculty and staff can easily download and manage many software applications through a software management system already available on your University-owned computers (Software Center for Windows, and SCSU Self-Service for Mac computers).
Request support for an issue you've experienced using a library resource or service.
Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate the equipment. If this is an urgent classroom support issue, please call us at 320-308-7000 and select the option for classroom support.
Request the retrieval of University-owned technology equipment from an on-campus location. University-owned equipment can also be dropped off in HuskyTech (Miller Center 201 Service Desk).
Ask about the resources available to faculty and students to prepare for online education
Request information about or assistance with personnel management.
Request information or support for employee Zoom lines and phone/voicemail services at St. Cloud State.
Report a technology issue with software, wifi, devices, etc., or request information from HuskyTech/Information Technology Services.
Report an IT service that is not working properly, including a service that appears broken or a reduction in the quality of an IT service.
Ask about graduate student services and resources, how to apply for admission and more
Request access to IT-hosted services, system, data, or shared mailbox; or get assistance with access issues or questions. Request modification or removal of access to technology services, systems or data.
Request the removal of an individual’s electronic and/or physical (key) building access.
Answers to questions and get timely repairs of issues related to esports
Find helpful articles and answers about SCSU services using the searchable Knowledge Base.
Request support for the use of teaching and learning technology and sound pedagogical principles to design in-person, online and hybrid courses.
Initiate a request to purchase technology hardware (e.g. computers, monitors) or technology accessories (e.g. wireless headset or microphone) using University funds.
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
Request information or advice related to information technology services at SCSU.
Request information about benefits and/or compensation.