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Submit a request for help with EAB Navigate, including access, login assistance, and resources or support (such as training or guidance on specific features).


Request the removal of an individual’s electronic and/or physical (key) building access.


Find helpful articles and answers about SCSU services using the searchable Knowledge Base.


Request new wired network port or request for a network port to be moved to a different area in the office.


Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.


Request a new group email distribution list that pulls from a data source (e.g. ISRS), or a change to an existing list.


Request a change to information on St. Cloud State University's public website.


The ability for someone who does not have a StarID and password to ask a question.


Request the installation of software to be used on a University-owned device. For your convenience, faculty and staff can easily download and manage many software applications through a software management system already available on your University-owned computers (Software Center for Windows, and SCSU Self-Service for Mac computers).


Request electronic and/or physical (key) building access.


Set up for events (furniture or equipment delivery), signage, crowd control, special requests


Request information about or assistance with SCSU hiring processes.


Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.


Request a shared mailbox (SCSU email account that can be used by multiple people).


The ability for someone who does not have a StarID and password to report a non-emergency repair request or ask a question.


Let University Communications know that you are interested in serving as a subject matter expert for discussions with the media


Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.


All work-related injuries must be reported to the employee's supervisor or by contacting Human Resources at 320-308-3203 within 24 hours of the date/time of the injury, at which time the supervisor, along with the injured employee, will need to complete the Incident/Injury/Illness Data Form (IDF) and the Supplemental Details Form.

If the injury is critical, call 911 (9-911 from campus phones).

If the injury is life-threatening or fatal, Human Resources must be notified immediately. If you cannot reach a Human Resources representative, contact Public Safety at 320-308-3333 immediately.


Request a list of an employee's physical key or card swipe building access.


Custodial, cleaning requests, spills, emergency cleanup, light bulb replacements, etc.


Initiate a request to obtain software using University funds and/or to be used on University-owned devices. This includes free software that will be used on University-owned devices. Include software request process information.


Ask about applying, admission requirements, application deadlines, cost, scholarships, transfer credits and more


Request assistance with HR-related questions not already listed within the list of HR services.


Request access to IT-hosted services, system, data, or shared mailbox; or get assistance with access issues or questions. Request modification or removal of access to technology services, systems or data.


Request a change or enhancement to an existing business application or service.