My Recently Visited Services
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
The Printer Support Request service is the central point of contact for troubleshooting and assistance with networked Ricoh printers at SCSU, with HuskyTech providing support and escalating issues as needed.
Request information about or assistance with SCSU hiring processes.
Request support for an issue you've experienced using a library resource or service.
Find helpful articles and answers about SCSU services using the searchable Knowledge Base.
Welcome to the TDX Service Request page, your one-stop solution for all ticketing needs within Team Dynamix. Whether you need assistance with existing TDX items or wish to request new ones, our dedicated team is here to support you.
Ask about major decision, resume writing, internships, jobs, career preparation and other career-related topics
Request setup of customer-facing computer in a public space with limited functionality allowing restricted access to specific websites or applications.
All work-related injuries must be reported to the employee's supervisor or by contacting Human Resources at 320-308-3203 within 24 hours of the date/time of the injury, at which time the supervisor, along with the injured employee, will need to complete the Incident/Injury/Illness Data Form (IDF) and the Supplemental Details Form.
If the injury is critical, call 911 (9-911 from campus phones).
If the injury is life-threatening or fatal, Human Resources must be notified immediately. If you cannot reach a Human Resources representative, contact Public Safety at 320-308-3333 immediately.
Request information about benefits and/or compensation related to early retirement or separation offers (BESIs).
For Emergency or Urgent Requests, please call 320-308-3166
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Ask about eligibility and applying for financial aid, completing the FAFSA, types of aid, and student loan management
Set up for events (furniture or equipment delivery), signage, crowd control, special requests
Request a new group email distribution list that pulls from a data source (e.g. ISRS), or a change to an existing list.
Request a blank course shell for a group, training or other need. Courses in ISRS with an assigned instruction will automatically have a D2L course shell created for that course and do not need a request.
Ask about applying for student jobs at SCSU, graduate assistantships, work study, payroll, timesheets, policies and more
Request the installation of software to be used on a University-owned device. For your convenience, faculty and staff can easily download and manage many software applications through a software management system already available on your University-owned computers (Software Center for Windows, and SCSU Self-Service for Mac computers).
Ask about applying, admission requirements, application deadlines, cost, scholarships, transfer credits and more
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.