My Recently Visited Services
Submit a request for help with EAB Navigate, including access, login assistance, and resources or support (such as training or guidance on specific features).
We want to hear from you! Let us know how we're doing - what are we doing well, and what can do to improve IT services at SCSU?
Request a list of an employee's physical key or card swipe building access.
Request electronic and/or physical (key) building access.
Ask about undergraduate admissions processing, student records, enrollment and degree verifications, diplomas, course schedule information, course registration, transfer credit evaluation, veterans' educational benefits, teacher licensure application processing, the interactive degree audit and more
Request a shared mailbox (SCSU email account that can be used by multiple people).
Request remote access to secure applications or services, or request assistance with connecting to secure applications while off-campus.
Request technical support for state-owned computers, printers, etc.
Ask about applying, admission requirements, application deadlines, cost, scholarships, transfer credits and more
Submit a Space Check-out request to document and verify a workspace is vacated, cleaned and ready for reassignment in accordance with university policy.
Request assistance with payroll issues (e.g. missing paycheck).
Request a new group email distribution list that pulls from a data source (e.g. ISRS), or a change to an existing list.
Request a change or enhancement to an existing business application or service.
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Initiate a request to obtain software using University funds and/or to be used on University-owned devices. This includes free software that will be used on University-owned devices. Include software request process information.
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
Ask about eligibility and applying for financial aid, completing the FAFSA, types of aid, and student loan management
Report a technology issue with software, wifi, devices, etc., or request information from HuskyTech/Information Technology Services.
Report an IT service that is not working properly, including a service that appears broken or a reduction in the quality of an IT service.
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Request the move and setup of computers, printers, accessories, phones and other technology equipment to another location.
Ask about academic advising, orientation, satisfactory academic progress, degree audit reports, registration for classes and more
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.