My Recently Visited Services
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate the equipment. If this is an urgent classroom support issue, please call us at 320-308-7000 and select the option for classroom support.
Request information about benefits and/or compensation related to early retirement or separation offers (BESIs).
The ability for someone who does not have a StarID and password to ask a question.
Request the move and setup of computers, printers, accessories, phones and other technology equipment to another location.
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Request setup of customer-facing computer in a public space with limited functionality allowing restricted access to specific websites or applications.
Ask about applying, admission requirements, application deadlines, cost, scholarships, transfer credits and more
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
Initiate a request to purchase technology hardware (e.g. computers, monitors) or technology accessories (e.g. wireless headset or microphone) using University funds.
Find helpful articles and answers about SCSU services using the searchable Knowledge Base.
Access most academic software for personal use online through "On the Hub" (https://stcloudstate.onthehub.com/WebStore/Welc... Sign-in to "On the Hub" with your StarID and password. Other software options are listed on https://www.stcloudstate.edu/its/services/softw...
Request IT security assistance for confidential matters including but not limited to investigations, litigation, hold requests, compliance (HIPAA, PCI, etc.), requests for confidential information
Custodial, cleaning requests, spills, emergency cleanup, light bulb replacements, etc.
Request a shared mailbox (SCSU email account that can be used by multiple people).
Request the removal of an individual’s electronic and/or physical (key) building access.
Request assistance after departing from St. Cloud State University.
Request information about leave, Family and Medical Leave Act (FMLA) and/or the Americans with Disabilities Act (ADA), and other accommodations
Request a modification to your Preferred Name
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Request electronic and/or physical (key) building access.
Request information about or assistance with employee training.