My Recently Visited Services
Welcome to the TDX Service Request page, your one-stop solution for all ticketing needs within Team Dynamix. Whether you need assistance with existing TDX items or wish to request new ones, our dedicated team is here to support you.
Request information about leave, Family and Medical Leave Act (FMLA) and/or the Americans with Disabilities Act (ADA), and other accommodations
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Ask about eligibility requirements, applications, registration, advising, orientation and more
Request the retrieval of University-owned technology equipment from an on-campus location. University-owned equipment can also be dropped off in HuskyTech (Miller Center 201 Service Desk).
Request assistance with payroll issues (e.g. missing paycheck).
Ask about eligibility and applying for financial aid, completing the FAFSA, types of aid, and student loan management
Access most academic software for personal use online through "On the Hub" (https://stcloudstate.onthehub.com/WebStore/Welc... Sign-in to "On the Hub" with your StarID and password. Other software options are listed on https://www.stcloudstate.edu/its/services/softw...
Request information about benefits and/or compensation related to early retirement or separation offers (BESIs).
Request a modification to your Preferred Name
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
Submit a request for help with EAB Navigate, including access, login assistance, and resources or support (such as training or guidance on specific features).
Request state-owned office furniture and/or filing cabinets be moved.
Request information about benefits and/or compensation.
Request the creation of electronic forms, workflows, reports and/or business process improvement through digitalization.
Ask about undergraduate admissions processing, student records, enrollment and degree verifications, diplomas, course schedule information, course registration, transfer credit evaluation, veterans' educational benefits, teacher licensure application processing, the interactive degree audit and more
Initiate a request to obtain software using University funds and/or to be used on University-owned devices. This includes free software that will be used on University-owned devices. Include software request process information.
Request information about or assistance with SCSU hiring processes.
Request assistance with HR-related questions not already listed within the list of HR services.
Request technical support for state-owned computers, printers, etc.
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Request information about working for St. Cloud State University.