My Recently Visited Services
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
Request information about leave, Family and Medical Leave Act (FMLA) and/or the Americans with Disabilities Act (ADA), and other accommodations
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Request access to IT-hosted services, system, data, or shared mailbox; or get assistance with access issues or questions. Request modification or removal of access to technology services, systems or data.
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
Answers to questions and get timely repairs of issues related to esports
Request remote access to secure applications or services, or request assistance with connecting to secure applications while off-campus.
Submit What's Happening content to University Communications.
Ask about eligibility and applying for financial aid, completing the FAFSA, types of aid, and student loan management
We want to hear from you! Let us know how we're doing - what are we doing well, and what can do to improve IT services at SCSU?
Request a blank course shell for a group, training or other need. Courses in ISRS with an assigned instruction will automatically have a D2L course shell created for that course and do not need a request.
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Submit a request for help with EAB Navigate, including access, login assistance, and resources or support (such as training or guidance on specific features).
Request information about working for St. Cloud State University.
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Request new wired network port or request for a network port to be moved to a different area in the office.
Request information about or assistance with SCSU hiring processes.
Captions help students who are hard of hearing, improve comprehension for English Language Learners and those with cognitive challenges, and support viewing in sound-sensitive environments. To request captions for instructional materials for fall semester 2020 or spring semester 2021, please fill out the online captioning request form (https://www.stcloudstate.edu/its/services/media... or contact captions@stcloudstate.edu for more information.
Request the removal of an individual’s electronic and/or physical (key) building access.
Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".
Report a technology issue with software, wifi, devices, etc., or request information from HuskyTech/Information Technology Services.
Report an IT service that is not working properly, including a service that appears broken or a reduction in the quality of an IT service.
Request assistance with verifying employment for a current or former St. Cloud State University employee.