My Recently Visited Services
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
Request assistance after departing from St. Cloud State University.
The ability for someone who does not have a StarID and password to ask a question.
Custodial, cleaning requests, spills, emergency cleanup, light bulb replacements, etc.
Request electronic and/or physical (key) building access.
Submit a Space Check-In to confirm a workspace is ready for occupancy and document its condition, furnishings and functionality at move-in.
Request a blank course shell for a group, training or other need. Courses in ISRS with an assigned instruction will automatically have a D2L course shell created for that course and do not need a request.
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".
Find helpful articles and answers about SCSU services using the searchable Knowledge Base.
Complete the form below to submit a request for a new supplemental account. Please allow two business days for processing. This form is to be completed by faculty and staff requesting access to technology resources.
To request the combination of multiple course sections into one D2L Brightspace course, use the D2L course request application.
Request access to IT-hosted services, system, data, or shared mailbox; or get assistance with access issues or questions. Request modification or removal of access to technology services, systems or data.
Access most academic software for personal use online through "On the Hub" (https://stcloudstate.onthehub.com/WebStore/Welc... Sign-in to "On the Hub" with your StarID and password. Other software options are listed on https://www.stcloudstate.edu/its/services/softw...
Submit a request for help with EAB Navigate, including access, login assistance, and resources or support (such as training or guidance on specific features).
Request support for an issue you've experienced using a library resource or service.
Request a shared mailbox (SCSU email account that can be used by multiple people).
Request graphic design for courses, publications, presentations, poster sessions or electronic presentations.
Request information about or assistance with personnel management.
Request information about independent contractors and volunteers.
Ask questions or report issues/concerns about Minnesota State’s NextGen Project or issues with the Workday system.