My Recently Visited Services
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
The ability for someone who does not have a StarID and password to ask a question.
Request support for an issue you've experienced using a library resource or service.
Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate the equipment. If this is an urgent classroom support issue, please call us at 320-308-7000 and select the option for classroom support.
Request data be integrated into an application or data warehouse used at St. Cloud State University.
Request the move and setup of computers, printers, accessories, phones and other technology equipment to another location.
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
Ask about graduate student services and resources, how to apply for admission and more
Request assistance with verifying employment for a current or former St. Cloud State University employee.
Schedule a walk-through of the equipment with one of our Media Service technicians before your class or event to ensure you are comfortable with the technology that is offered in the room.
Request assistance with payroll issues (e.g. missing paycheck).
Request usage analytics for SCSU-hosted web services and applications.
Ask about eligibility and applying for financial aid, completing the FAFSA, types of aid, and student loan management
Access most academic software for personal use online through "On the Hub" (https://stcloudstate.onthehub.com/WebStore/Welc... Sign-in to "On the Hub" with your StarID and password. Other software options are listed on https://www.stcloudstate.edu/its/services/softw...
Request design, photography, digital signage, video, story and other communication services at St. Cloud State University
Ask about eligibility requirements, applications, registration, advising, orientation and more
Let University Communications know that you are interested in serving as a subject matter expert for discussions with the media
For faculty and staff who use TDX ticketing applications to request a new TDX item or make changes to an existing TDX application/item. This is not for general IT support.
Request technical support for state-owned computers, printers, etc.
Request training from IT services. IT can provide training on a range of services, including but not limited to: Security awareness, software, teaching and learning technologies, project management/Agile and LEAN.
Request information or advice related to information technology services at SCSU.