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Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
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Welcome to the TDX Service Request page, your one-stop solution for all ticketing needs within Team Dynamix. Whether you need assistance with existing TDX items or wish to request new ones, our dedicated team is here to support you.
Request information or advice related to information technology services at SCSU.
For Emergency or Urgent Requests, please call 320-308-3166
Custodial, cleaning requests, spills, emergency cleanup, light bulb replacements, etc.
Request a new group email distribution list that pulls from a data source (e.g. ISRS), or a change to an existing list.
Submit a request for help with EAB Navigate, including access, login assistance, and resources or support (such as training or guidance on specific features).
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Request assistance with HR-related questions not already listed within the list of HR services.
Request the creation of electronic forms, workflows, reports and/or business process improvement through digitalization.
Request assistance with verifying employment for a current or former St. Cloud State University employee.
Request the removal of an individual’s electronic and/or physical (key) building access.
Request state-owned office furniture and/or filing cabinets be moved.
Request the installation of software to be used on a University-owned device. For your convenience, faculty and staff can easily download and manage many software applications through a software management system already available on your University-owned computers (Software Center for Windows, and SCSU Self-Service for Mac computers).
Request design, photography, digital signage, video, story and other communication services at St. Cloud State University
The ability for someone who does not have a StarID and password to ask a question.
To request the combination of multiple course sections into one D2L Brightspace course, use the D2L course request application.
Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate the equipment. If this is an urgent classroom support issue, please call us at 320-308-7000 and select the option for classroom support.
Request a guest login be created for a seminar, training or other event with non-SCSU faculty, staff or student presenters, or attendees requiring credentials to use on campus technology. As an alternative, SCSU Public Wi-Fi is available.
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.