My Recently Visited Services
Request information or advice related to information technology services at SCSU.
Report a technology issue with software, wifi, devices, etc., or request information from HuskyTech/Information Technology Services.
Report an IT service that is not working properly, including a service that appears broken or a reduction in the quality of an IT service.
Request a guest login be created for a seminar, training or other event with non-SCSU faculty, staff or student presenters, or attendees requiring credentials to use on campus technology. As an alternative, SCSU Public Wi-Fi is available.
Welcome to the TDX Service Request page, your one-stop solution for all ticketing needs within Team Dynamix. Whether you need assistance with existing TDX items or wish to request new ones, our dedicated team is here to support you.
The ability for someone who does not have a StarID and password to ask a question.
Ask about eligibility and applying for financial aid, completing the FAFSA, types of aid, and student loan management
Schedule a walk-through of the equipment with one of our Media Service technicians before your class or event to ensure you are comfortable with the technology that is offered in the room.
Request the retrieval of University-owned technology equipment from an on-campus location. University-owned equipment can also be dropped off in HuskyTech (Miller Center 201 Service Desk).
Request a new group email distribution list that pulls from a data source (e.g. ISRS), or a change to an existing list.
Ask about customized training, conferences, events, professional development, lifelong learning, and more
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Request access to IT-hosted services, system, data, or shared mailbox; or get assistance with access issues or questions. Request modification or removal of access to technology services, systems or data.
Ask about graduate student services and resources, how to apply for admission and more
Ask about major decision, resume writing, internships, jobs, career preparation and other career-related topics
Request IT security assistance for confidential matters including but not limited to investigations, litigation, hold requests, compliance (HIPAA, PCI, etc.), requests for confidential information
Request new wired network port or request for a network port to be moved to a different area in the office.
Request information about leave, Family and Medical Leave Act (FMLA) and/or the Americans with Disabilities Act (ADA), and other accommodations
Request the removal of an individual’s electronic and/or physical (key) building access.
Request remote access to secure applications or services, or request assistance with connecting to secure applications while off-campus.
Request the installation of software to be used on a University-owned device. For your convenience, faculty and staff can easily download and manage many software applications through a software management system already available on your University-owned computers (Software Center for Windows, and SCSU Self-Service for Mac computers).
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
Request the use of the Innovation Hub to host a workshop, presentation, class or event; or ask other questions about the Innovation Hub.
Request a change to information on St. Cloud State University's public website.
Ask about academic advising, orientation, satisfactory academic progress, degree audit reports, registration for classes and more