My Recently Visited Services
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Request additional printing points for the semester. Please submit this form only if you are requesting additional points because you have reached your original printing allotment. If you are experiencing printing issues (e.g., errors, printer malfunctions), do not use this form. Instead, contact HuskyTech for assistance. Requests are typically processed within 24 business hours, Monday through Friday. Requests submitted after 4:00 p.m. on Friday or during the weekend will begin processing on the next business day, Monday. University holidays and closures may affect processing times.
Request electronic and/or physical (key) building access.
Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".
For faculty and staff who use TDX ticketing applications to request a new TDX item or make changes to an existing TDX application/item. This is not for general IT support.
Request a guest login be created for a seminar, training or other event with non-SCSU faculty, staff or student presenters, or attendees requiring credentials to use on campus technology. As an alternative, SCSU Public Wi-Fi is available.
Ask about undergraduate admissions processing, student records, enrollment and degree verifications, diplomas, course schedule information, course registration, transfer credit evaluation, veterans' educational benefits, teacher licensure application processing, the interactive degree audit and more
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
Use this form to check in your personal device to HuskyTech for work to be done.
Request the removal of an individual’s electronic and/or physical (key) building access.
Request the installation of software to be used on a University-owned device. For your convenience, faculty and staff can easily download and manage many software applications through a software management system already available on your University-owned computers (Software Center for Windows, and SCSU Self-Service for Mac computers).
Request a change or enhancement to an existing business application or service.
The ability for someone who does not have a StarID and password to report a non-emergency repair request or ask a question.
Request information about bargaining units/unions, Fair Labor Standards Act (FLSA), work shifts, scheduling and overtime.
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
The ability for someone who does not have a StarID and password to ask a question.
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
Schedule a walk-through of the equipment with one of our Media Service technicians before your class or event to ensure you are comfortable with the technology that is offered in the room.
Let University Communications know that you are interested in serving as a subject matter expert for discussions with the media
Request technical support for state-owned computers, printers, etc.
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Request a shared mailbox (SCSU email account that can be used by multiple people).