My Recently Visited Services
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Request a shared mailbox (SCSU email account that can be used by multiple people).
Request a modification to your Preferred Name
Submit a Space Request to request, change or relinquish university space for employees, programs or departments.
Request new wired network port or request for a network port to be moved to a different area in the office.
Request the use of the Innovation Hub to host a workshop, presentation, class or event; or ask other questions about the Innovation Hub.
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Request a technology upgrade to a conference room, classroom, auditorium, or event space from IT.
The ability for someone who does not have a StarID and password to ask a question.
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Ask about eligibility and applying for financial aid, completing the FAFSA, types of aid, and student loan management
Request information about or assistance with personnel management.
Request technical support for state-owned computers, printers, etc.
Request IT security assistance for confidential matters including but not limited to investigations, litigation, hold requests, compliance (HIPAA, PCI, etc.), requests for confidential information
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
Request training from IT services. IT can provide training on a range of services, including but not limited to: Security awareness, software, teaching and learning technologies, project management/Agile and LEAN.
Initiate a request to purchase technology hardware (e.g. computers, monitors) or technology accessories (e.g. wireless headset or microphone) using University funds.
Submit a Space Check-In to confirm a workspace is ready for occupancy and document its condition, furnishings and functionality at move-in.
Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate the equipment. If this is an urgent classroom support issue, please call us at 320-308-7000 and select the option for classroom support.
Welcome to the TDX Service Request page, your one-stop solution for all ticketing needs within Team Dynamix. Whether you need assistance with existing TDX items or wish to request new ones, our dedicated team is here to support you.
Ask about customized training, conferences, events, professional development, lifelong learning, and more
Request electronic and/or physical (key) building access.
We want to hear from you! Let us know how we're doing - what are we doing well, and what can do to improve IT services at SCSU?