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Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.


The ability for someone who does not have a StarID and password to ask a question.


Request information about benefits and/or compensation.


Request a physical MFA Token


Request information about working for St. Cloud State University.


Request the installation of software to be used on a University-owned device. For your convenience, faculty and staff can easily download and manage many software applications through a software management system already available on your University-owned computers (Software Center for Windows, and SCSU Self-Service for Mac computers).


Request usage analytics for SCSU-hosted web services and applications.


Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".


Request a change or enhancement to an existing business application or service.


Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.


Request state-owned office furniture and/or filing cabinets be moved.


Let University Communications know that you are interested in serving as a subject matter expert for discussions with the media


Request the move and setup of computers, printers, accessories, phones and other technology equipment to another location.


Request the creation of electronic forms, workflows, reports and/or business process improvement through digitalization.


Welcome to the TDX Service Request page, your one-stop solution for all ticketing needs within Team Dynamix. Whether you need assistance with existing TDX items or wish to request new ones, our dedicated team is here to support you.


ITS is creating this temporary directory to help users locate the new site(s). If you want your new website listed in the directory, please submit a ticket.


Ask questions or report issues/concerns about Minnesota State’s NextGen Project or issues with the Workday system.


Request a list of an employee's physical key or card swipe building access.


Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.


Report a lost or missing state key


Request a modification to your Preferred Name


Request the removal of an individual’s electronic and/or physical (key) building access.


Request software for an academic lab or classroom