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Report a technology issue with software, wifi, devices, etc., or request information from HuskyTech/Information Technology Services.
Report an IT service that is not working properly, including a service that appears broken or a reduction in the quality of an IT service.
Welcome to the TDX Service Request page, your one-stop solution for all ticketing needs within Team Dynamix. Whether you need assistance with existing TDX items or wish to request new ones, our dedicated team is here to support you.
Ask about academic advising, orientation, satisfactory academic progress, degree audit reports, registration for classes and more
Request design, photography, digital signage, video, story and other communication services at St. Cloud State University
Submit a Space Check-In to confirm a workspace is ready for occupancy and document its condition, furnishings and functionality at move-in.
Request training from IT services. IT can provide training on a range of services, including but not limited to: Security awareness, software, teaching and learning technologies, project management/Agile and LEAN.
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Request assistance with verifying employment for a current or former St. Cloud State University employee.
Request electronic and/or physical (key) building access.
Request the removal of an individual’s electronic and/or physical (key) building access.
Use this form to check in your personal device to HuskyTech for work to be done.
Complete the form below to submit a request for a new supplemental account. Please allow two business days for processing. This form is to be completed by faculty and staff requesting access to technology resources.
Request new wired network port or request for a network port to be moved to a different area in the office.
Request IT security assistance for confidential matters including but not limited to investigations, litigation, hold requests, compliance (HIPAA, PCI, etc.), requests for confidential information
Request support for an issue you've experienced using a library resource or service.
Ask about on campus housing options, meal plans and daily living on campus at SCSU
Request information or support for employee Zoom lines and phone/voicemail services at St. Cloud State.
Ask about eligibility and applying for financial aid, completing the FAFSA, types of aid, and student loan management
Request the creation of electronic forms, workflows, reports and/or business process improvement through digitalization.
Schedule a walk-through of the equipment with one of our Media Service technicians before your class or event to ensure you are comfortable with the technology that is offered in the room.
Request a guest login be created for a seminar, training or other event with non-SCSU faculty, staff or student presenters, or attendees requiring credentials to use on campus technology. As an alternative, SCSU Public Wi-Fi is available.
Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate the equipment. If this is an urgent classroom support issue, please call us at 320-308-7000 and select the option for classroom support.
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
For Emergency or Urgent Requests, please call 320-308-3166