My Recently Visited Services
Answers to questions and get timely repairs of issues related to esports
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
Request a change or enhancement to an existing business application or service.
Submit a Space Check-out request to document and verify a workspace is vacated, cleaned and ready for reassignment in accordance with university policy.
Request information or ask questions related to summer hours.
Request technical support for state-owned computers, printers, etc.
Request assistance with payroll issues (e.g. missing paycheck).
Request the removal of an individual’s electronic and/or physical (key) building access.
Request the retrieval of University-owned technology equipment from an on-campus location. University-owned equipment can also be dropped off in HuskyTech (Miller Center 201 Service Desk).
Schedule a walk-through of the equipment with one of our Media Service technicians before your class or event to ensure you are comfortable with the technology that is offered in the room.
Request data be integrated into an application or data warehouse used at St. Cloud State University.
Ask Questions about important billing & payment dates, cost of attending SCSU, your student account, third-party benefits and more
Initiate a request to obtain software using University funds and/or to be used on University-owned devices. This includes free software that will be used on University-owned devices. Include software request process information.
Request information or support for employee Zoom lines and phone/voicemail services at St. Cloud State.
Request IT security assistance for confidential matters including but not limited to investigations, litigation, hold requests, compliance (HIPAA, PCI, etc.), requests for confidential information
Installed A/V equipment in not functioning properly in a university classroom or meeting space or you have general questions about how to operate the equipment. If this is an urgent classroom support issue, please call us at 320-308-7000 and select the option for classroom support.
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
Request remote access to secure applications or services, or request assistance with connecting to secure applications while off-campus.
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.