My Recently Visited Services
Request support for the use of teaching and learning technology and sound pedagogical principles to design in-person, online and hybrid courses.
Request a new group email distribution list that pulls from a data source (e.g. ISRS), or a change to an existing list.
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Initiate a request to purchase technology hardware (e.g. computers, monitors) or technology accessories (e.g. wireless headset or microphone) using University funds.
Request information about bargaining units/unions, Fair Labor Standards Act (FLSA), work shifts, scheduling and overtime.
Request information about retirement from St. Cloud State University.
Ask questions or report issues/concerns about Minnesota State’s NextGen Project or issues with the Workday system.
The University is moving to a standardized fleet of modern networked multifunction printers (MFPs), replacing older desktop and USB printers. Faculty and staff may request a desktop/USB printer exception only when networked options cannot meet specific technical needs, such as incompatibility with legacy systems or specialized equipment
Access most academic software for personal use online through "On the Hub" (https://stcloudstate.onthehub.com/WebStore/Welc... Sign-in to "On the Hub" with your StarID and password. Other software options are listed on https://www.stcloudstate.edu/its/services/softw...
Request information or advice related to information technology services at SCSU.
Request a change to information on St. Cloud State University's public website.
Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.
Set up for events (furniture or equipment delivery), signage, crowd control, special requests
Request information or ask questions related to summer hours.
Request a shared mailbox (SCSU email account that can be used by multiple people).
Request the retrieval of University-owned technology equipment from an on-campus location. University-owned equipment can also be dropped off in HuskyTech (Miller Center 201 Service Desk).
Submit a request for help with EAB Navigate, including access, login assistance, and resources or support (such as training or guidance on specific features).
Submit a Space Check-In to confirm a workspace is ready for occupancy and document its condition, furnishings and functionality at move-in.
We want to hear from you! Let us know how we're doing - what are we doing well, and what can do to improve IT services at SCSU?
For Emergency or Urgent Requests, please call 320-308-3166
Request a new project, custom business application, LEAN facilitation, or other large initiative requiring IT coordination. IT project requests are collaboratively and strategically prioritized with campus constituents, especially academic and administrative leadership, to ensure we best meet the needs of our campus community. Approved project requests will be managed by an IT project manager and will include the steps required to effectively complete the project, including but not limited to: Project consultation, business analysis, architecture and security review, project management coordination, communications and more.
Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".
Ask about customized training, conferences, events, professional development, lifelong learning, and more
Ask about graduate student services and resources, how to apply for admission and more