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Former Employees, New Employees, Customers who do not have a StarID, or Customers who cannot sign into services using their StarID, can use this form to request information.


Request remote access to secure applications or services, or request assistance with connecting to secure applications while off-campus.


Request the installation of software to be used on a University-owned device. For your convenience, faculty and staff can easily download and manage many software applications through a software management system already available on your University-owned computers (Software Center for Windows, and SCSU Self-Service for Mac computers).


Request assistance with HR-related questions not already listed within the list of HR services.


Request setup of customer-facing computer in a public space with limited functionality allowing restricted access to specific websites or applications.


Let University Communications know that you are interested in serving as a subject matter expert for discussions with the media


Request information about employment and benefits at St. Cloud State University.


Request a blank course shell for a group, training or other need. Courses in ISRS with an assigned instruction will automatically have a D2L course shell created for that course and do not need a request.


Welcome to the TDX Service Request page, your one-stop solution for all ticketing needs within Team Dynamix. Whether you need assistance with existing TDX items or wish to request new ones, our dedicated team is here to support you.


Access most academic software for personal use online through "On the Hub" (https://stcloudstate.onthehub.com/WebStore/Welc... Sign-in to "On the Hub" with your StarID and password. Other software options are listed on https://www.stcloudstate.edu/its/services/softw...


The ability for someone who does not have a StarID and password to ask a question.


Captions help students who are hard of hearing, improve comprehension for English Language Learners and those with cognitive challenges, and support viewing in sound-sensitive environments.  To request captions for instructional materials for fall semester 2020 or spring semester 2021, please fill out the online captioning request form (https://www.stcloudstate.edu/its/services/media... or contact captions@stcloudstate.edu for more information.


Request technical support for state-owned computers, printers, etc. You may also schedule an appointment for moving technology, getting technology set up at your campus workstation, assisting with installing a driver update, or other general technical support for state-owned equipment.


For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.

If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.


Includes requests for carpentry, electrical, HVAC, plumbing, lighting adjustment, office/furniture move, temperature adjustment, non-emergency repairs, adding or removing shelves, wall patching, painting, carpet replacement and more.


Request a new group email distribution list that pulls from a data source (e.g. ISRS), or a change to an existing list.


Request technical support for state-owned computers, printers, etc.


The ability for someone who does not have a StarID and password to report a non-emergency repair request or ask a question.


Request information about Employee Appreciation Events


Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.


Find helpful articles and answers about SCSU services using the searchable Knowledge Base.


Request state-owned office furniture and/or filing cabinets be moved.


Answers to questions and get timely repairs of issues related to esports


Initiate a request to obtain software using University funds and/or to be used on University-owned devices. This includes free software that will be used on University-owned devices. Include software request process information.