My Recently Visited Services
Request support for the use of teaching and learning technology and sound pedagogical principles to design in-person, online and hybrid courses.
Report an IT security issue or event such as virus, scams, suspected hacking of account, etc. For confidential matters, please submit a ticket for "Request IT Security Assistance for Confidential Matters".
Submit a report or ask questions regarding a respectful workplace complaint
Ask about on campus housing options, meal plans and daily living on campus at SCSU
Request new wired network port or request for a network port to be moved to a different area in the office.
Request training from IT services. IT can provide training on a range of services, including but not limited to: Security awareness, software, teaching and learning technologies, project management/Agile and LEAN.
Request the retrieval of University-owned technology equipment from an on-campus location. University-owned equipment can also be dropped off in HuskyTech (Miller Center 201 Service Desk).
Initiate a request to purchase technology hardware (e.g. computers, monitors) or technology accessories (e.g. wireless headset or microphone) using University funds.
Complete the form below to submit a request for a new supplemental account. Please allow two business days for processing. This form is to be completed by faculty and staff requesting access to technology resources.
Request a shared mailbox (SCSU email account that can be used by multiple people).
Request access to IT-hosted services, system, data, or shared mailbox; or get assistance with access issues or questions. Request modification or removal of access to technology services, systems or data.
Request the move and setup of computers, printers, accessories, phones and other technology equipment to another location.
Request a list of an employee's physical key or card swipe building access.
Request setup of customer-facing computer in a public space with limited functionality allowing restricted access to specific websites or applications.
Request information or advice related to information technology services at SCSU.
To request the combination of multiple course sections into one D2L Brightspace course, use the D2L course request application.
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu.
If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Request additional printing points for the semester.
Request a guest login be created for a seminar, training or other event with non-SCSU faculty, staff or student presenters, or attendees requiring credentials to use on campus technology. As an alternative, SCSU Public Wi-Fi is available.
Request a blank course shell for a group, training or other need. Courses in ISRS with an assigned instruction will automatically have a D2L course shell created for that course and do not need a request.
Request Wi-Fi in a new area, access from the internet to an internal IT system, or activate a port in order to connect your computer to the internet via Ethernet cable.
Customers who do not have a StarID, or who cannot sign into services using their StarID, can use this form to request information or report a technology issue.
Request IT security assistance for confidential matters including but not limited to investigations, litigation, hold requests, compliance (HIPAA, PCI, etc.), requests for confidential information