Changing a Shared Mailbox Email Display Name

❓ Question

How do I change the display name of a shared mailbox?

✅ Answer

To update the display name of a shared mailbox, please email HuskyTech at huskytech@stcloudstate.edu with the following details:

  • Shared Mailbox Name
  • Current Display Name
  • New Display Name

🔁 A request must be submitted each time a change is needed. We recommend keeping shared mailbox names generic to minimize future updates.

Example:

  • Mailbox: SCSUGAGRAD6
  • Old Display Name: scsu GAgrad6 – Emily Sue
  • New Display Name: SCSU GAGrad6

 

Submit a request for help

 

Print Article

Related Articles (2)

Open a Shared Mailbox or Calendar
This article provides step-by-step instructions for accessing and using shared mailboxes and calendars in Microsoft Outlook—via the web, desktop, and mobile apps. It covers how to manually add shared mailboxes, send emails on behalf of a shared account, and includes important notes about mailbox behavior and permissions. Helpful links to Microsoft support resources are also included.
Shared Mailbox vs Supplemental Account
Differences between Shared Mailboxes and Supplemental Accounts