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This article explains how to manage department and service accounts using the Group Management Tool, including resetting passwords, renaming users, suspending accounts, and changing account ownership. All actions can be performed without prior approval.
How to create a new supplemental account
How to change the owner of a supplemental account
How to verify your supplemental account and extend it out another year so it does not expire.
To reset a supplemental account password, use the on-campus Supplemental Account Maintenance page and follow the password criteria. If the current password is lost or expired, the account owner can perform the reset.
Differences between Shared Mailboxes and Supplemental Accounts
How to change the mailbox name
Having issues resetting your supplemental account password?
How to modify supplemental account display name
How to change the password for supplemental accounts