How to Reset your supplemental Account Password

Access Requirements

• You must be connected to on-campus resources to access the Supplemental Account Maintenance page.
• Off-campus users will receive an error unless connected via Direct Access (Windows) or VPN (Mac).

Step-by-Step Instructions

1. Go to the Supplemental Account Maintenance page.
2. On the left side of the page, click Password Change.
3. Enter the following information:
   • Login Name: The supplemental account name.
   • Current Password
   • New Password
   • Confirm New Password

Password Requirements

Your new password must:

• Not contain the account name or parts of the user's full name longer than two consecutive characters.
• Be changed at least every 180 days.
• Be a minimum of 8 characters.
• Include at least 3 of the following 4 character types:
  • Uppercase letters
  • Lowercase letters
  • Numbers
  • Special characters
• Not match any of the last seven passwords used with this account.

If You Don’t Know the Current Password

If the current password is unknown or expired, the account owner can reset it directly from the Supplemental Account Maintenance page.