Mailbox setup, how to send on behalf of mailbox

Articles (5)

Pinned Article How to request a Shared Mailbox

Request a shared mailbox (SCSU email account that can be used by multiple people).

Pinned Article How to share a mailbox/dept files for a department or organization

Learn how to access, manage, and request shared mailboxes at SCSU using Outlook and the Group Management Tool. Includes setup steps, permissions, and troubleshooting tips.

Pinned Article Open a Shared Mailbox or Calendar

This article provides step-by-step instructions for accessing and using shared mailboxes and calendars in Microsoft Outlook—via the web, desktop, and mobile apps. It covers how to manually add shared mailboxes, send emails on behalf of a shared account, and includes important notes about mailbox behavior and permissions. Helpful links to Microsoft support resources are also included.

Changing a Shared Mailbox Email Display Name

How to change the mailbox name

Shared Mailbox vs Supplemental Account

Differences between Shared Mailboxes and Supplemental Accounts