Using Do Not Disturb Feature on Zoom Phone

Introduction

Zoom phone offers a feature called Do Not Disturb (DND) that will automatically send calls received directly to voicemail. You can enable, disable and customize DND settings through the Zoom desktop application. 

*Please note that St. Cloud State University is currently in the process of transitioning all employees from the current phone system to the Zoom phone service between December 2022 and June 2023. This article applies only to those who have been moved to the Zoom phone service. Learn more about this project on the Zoom webpage. 

Question

How do I enable/disable Do Not Disturb (DND) and customize DND settings for Zoom phone?

Answer

You can enable/disable Do Not Disturb (DND) and change your DND settings for your Zoom Phone through the Zoom desktop application. Follow the steps below. 

To enable DND and customize settings: 

1. Open the Zoom desktop application and sign in, if needed 

2. Click on your profile on the upper right-hand side in the Zoom application (you should see your initials listed)

3. Hover over Do Not Disturb and a menu should appear with options for how long you want to set Do Not Disturb for, including the option to set custom DND hours (pictured below). 

 

Once you have DND enabled, you can disable DND by opening your Zoom desktop application, navigating back to your profile, hovering over Do Not Disturb and then selecting "Turn Off". 

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Details

Article ID: 143380
Created
Fri 12/2/22 3:50 PM
Modified
Fri 2/10/23 10:01 AM

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