Office 365 Support Documentation

Question

Where can I get help with Office 365 Applications?

Answer

SUPPORT MATERIALS FOR COMMON TASKS OF OFFICE 365

Default Email Address

• Change Default Institution and Email Address to stcloudstate.edu

Default Address Book

• Change your Default Address Book (Windows)

Setting up Account's on Outlook Application/ Mail

• Setting Up an Account on Outlook Application for Windows   
• Setting Up an Account on Outlook Application for Apple
• Setting Up an Account on Outlook Application for iOS Devices
• Setting Up an Account on Outlook application for Android Devices
• Setting Up an Account on Apple Mail
• Setting Up an Account on iOS Mail
• Setting Up an Account on the Android Mail

Primary Email in Outlook vs. Star ID

• Primary Email in Outlook vs. Star ID

Export/ Import Addresses

• Export Addresses from the Junk Email Filter Lists in Outlook (Windows)
• Import Addresses to the Junk Email Filter Lists in Outlook (Windows)

Export/ Import Contacts

• Export Contacts from Outlook
• Import Contacts to Outlook

Export/ Import Rules

• Import or Export Rules for Outlook Messages (Windows)
• Backup Copy of your Outlook Rules

Reset/ Recreate on Outlook

• Recreate your Email Signature for Outlook (On the Web and Windows)
• Recreate your Email Signature for Outlook (Apple)
• Change/reset your Work Hours and Days in Outlook (Windows and Apple)
• Reset 'Free/Busy Options' on Outlook Application/Outlook on the Web (Windows and Apple)

Restore on Outlook

• Restore your Archived Outlook Email (Windows)
• Restore your Archived Outlook Email (Apple)
• Save and Restore Your Outlook Distribution Lists
• Restore Templates and Signatures (QuickParts for Word and Outlook)

Shared Mailbox/ Calendar

• Opening a 'Shared' or 'Secondary' Mailbox (Windows, Apple and on the Web)
• Access a Shared Mailbox/Calendar on Outlook Application (Windows)
• Access a Shared Mailbox/Calendar on Outlook Application (Apple)
• Open and use a Shared mailbox in Outlook Application (IOS)
• Open and use a Shared mailbox in Outlook Application (Android)
• Access Shared Calendar on Outlook Application (Android)
• Access Shared Calendar on Outlook Application (IOS)
• Access Shared Mailbox on Mail Client (IOS)
• Access Shared Mailbox on Mail Client (Android)
• Access Shared Mailbox on Mail Client (Apple)
• Share your Mailbox/Calendar with Another User (Windows)
• Share your Mailbox/ Calendar with Another User (Apple)
• Allow someone else to manage your Outlook Mail and Calendar
• Office 365 (Outlook 2016) - Open a Shared Mailbox to Perform Mail Merge
• Office 365 (Outlook on the Web) - Working with Other Calendars
• How do I manage my shared mailbox members as the account owner?

OneDrive

• Setup OneDrive desktop with new Office 365 service (Windows)
• Setup OneDrive desktop with new Office 365 service (Apple)
• Setup OneDrive with new Office 365 service (Android and IOS devices)
• Resync OneDrive documents (Word, Excel, Powerpoint, Access, OneNote, Publisher) to your Office account
• Reshare OneDrive files and folders

Office 365 Features

• Add profile photo to Office 365
• Log Into Office 365 

SharePoint

• How to create/manage your SharePoint Online alerts

Outlook Features

• Turn off Focused Inbox
• Work Offline in Outlook/Change how much Mail to keep Offline
• Create an Email Contact Group from an Email Message (Windows)
• Create an Email Contact Group from an Email Message (Apple)
• Adding a Second Profile in Outlook Application

Temporary Mailbox

• Fix the 'Use Temporary Mailbox' Issue (Windows) 

Office 365 Desktop Applications

• Authenticating Office 365 Desktop Application after transition (Word, PowerPoint, Excel, OneNote, Access, Publisher)
• Backup notes on OneNote and restore them after transition
• Reconnecting Notebooks in OneNote

How to Transition Applications on Office 365

• How to transition your Microsoft Office Sway

Note: If you are using Office 2010 or 2013, please contact your campus technician .