Access a Shared Mailbox on Mail Client for iOS



How do I access my Shared Mailbox on my iOS device?




  1. Go to to Settings > Password & Accounts > Add Account.
  2. Tap Microsoft Exchange 
  3. Enter the following:
  • Email: Email address of shared mailbox
  • Description: Description for shared mailbox
  1. Click Next 
  2. Tap Sign-in
  3. Tap Sign in with another account
  4. Erase the Shared Mailbox email and Enter your employee Office 365 login
  1. Click Next
  2. Enter your password. Tap Sign-In
  3. Toggle on/off on the options below according to your sync preference and click Save
  4. You will now see the shared mailbox listed in the iOS mail client. To send from the mailbox, you must tap on the mailbox to view its contents before starting a new message. 
  5. You can verify what account the email will be sent from in a new message window.





Article ID: 119871
Fri 11/6/20 12:43 PM
Fri 4/30/21 9:19 AM

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