Access a Shared Mailbox on Mail Client for Mac

Question

How do I set up my Mac Mail Client application for Shared Mailbox access?

Answer

1. Open Mail app > Mail menu > Add Account
2. Other Mail Account > Continue
3. Enter the following:

• Name: name of the Shared Mailbox that you’re adding
• Email Address: email address of the Shared Mailbox that you’re adding
• Password: enter your email password 

4. Click Sign-In

     Note: The log-in will fail and advance you to the next configuration screen.

5. On the configuration screen, enter the following: 

• Email Address: Shared Mailbox email
• User Name: your email address/name of the shared mailbox. (Example: EmailAddress@stcloudstate.edu/SharedMailboxName)
• Password: enter your email password  
• Account Type: IMAP                                    
• Incoming Mail Server: outlook.office365.com
• Outgoing Mail Server: smtp.office365.com

6. Click Sign In