Resetting your StarID password

Resetting Your StarID Password

Your StarID password is used to access many campus and MinnState services. If you need to reset or change it, follow the steps below.

🔐 How to Reset Your StarID Password

  1. Go to the StarID Self Service Portal.

  2. Click “Reset My Password.”

  3. Choose one of the available verification options:

    • I know my email address: Enter the email associated with your StarID.

      📧 You must have access to this email—MinnState will send a verification code.

    • Security Questions: If previously set up, you’ll be prompted to answer them.
    • Verification Code: If you need a code generated, contact HuskyTech at www.stcloudstate.edu/its/huskytech for support options.

  4. Click Continue and follow the prompts.

  5. Once verified, enter and confirm your new password.

  6. Read and acknowledge the Terms and Conditions, then click “Set Password.”

⚠️ Important Notes

  • Special Characters:
    Avoid placing special characters at the beginning or end of your password. Instead, use them in the middle to prevent login issues across services.

  • Forgotten or Expired Passwords:
    Use the “Forgot Password” or “Expired Password” links on the StarID portal.
    If you're unable to reset it through self-service, contact HuskyTech for assistance.

🖥️ Resetting Your Password On or Off Campus

Windows Devices

  • On Campus:
    Recommended for the easiest password sync. No need for VPN or Direct Access.
  • Off Campus:
    • If connected via Direct Access (DA), VPN, or Office Connect:
      • Change your password.
      • Lock your computer, then unlock it using the new password.
      • ⚠️ Do not sign out or restart.
    • If not connected to campus resources:
      • Bring your device to campus and connect to the network before changing your password.

Mac Devices

  • Most off-campus Macs use local accounts, so StarID password changes only affect services like O365, OneDrive, etc.
  • If your Mac uses StarID for login:
    • You must bring it to campus and connect to the network before changing your password.

💬 Need Help?

📞 Call HuskyTech: 320-308-7000 (Option 3)
💬 Chat with us online: HuskyTech Support

 

Submit a request for help

 

Print Article

Related Articles (13)

Account help
Who to contact for account help
Activating your StarID
How to activate your StarID
Becoming More Aware of Possible Phishing Attempts
How to stay ahead of potential Phishing and what to do if caught
Changing your Password in Outlook Email Client After You Have Reset your StarID Password
What to do if your Outlook is not syncing after a password reset
How to Create a Strong Password
Tips on password creation
HuskyTech Technology Help Desk Hours
Where can I find the hours for HuskyTech?
Issues with your StarID
MinnState StarID Help and FAQ information
StarID Account Locked Out
StarID accounts may lock due to repeated failed logins or outdated saved credentials. Removing or updating stored passwords on all devices can help prevent future lockouts.
StarID Activation with No SSN
How to activate your starID without a Social Security Number
StarID Format
StarIDs use a consistent, non-name-based format to ensure privacy, prevent duplication, and support system-wide use. This unique ID remains the same throughout your time with Minnesota State institutions.
StarID Password is Not Working for Office 365
Special characters at the end of a StarID password may cause Office 365 login issues—reset your password with the special character placed in the middle. After resetting, allow up to an hour for systems to sync before attempting to log in again.
Update Keychain Password After Resetting StarID Password
After resetting your StarID password, your Mac may not unlock the keychain automatically. Select “Update” when prompted and enter your old password to sync the keychain with your new credentials.
What is my State Employee Number
What is a State Employee Number?

Related Services / Offerings (3)

Request IT Security Assistance for Confidential Matters
Request IT security assistance for confidential matters including but not limited to investigations, litigation, hold requests, compliance (HIPAA, PCI, etc.), requests for confidential information
Request Assistance with StarID Activation or Password
For account management related to your StarID, including StarID activation and password changes, please visit Minnesota State's StarID website https://starid.minnstate.edu. If you are unable to sign into the StarID portal, contact the Minnesota State IT Service Desk at (877) 466-6728 or https://servicedesk.minnstate.edu to generate a validation code for you to get you back into your account. You can also contact HuskyTech at https://www.stcloudstate.edu/its/huskytech.
Submit a ticket without using a StarID
The ability for someone who does not have a StarID and password to ask a question.